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Job Summary

Company
York County Transportation Authority
Location
York, PA 17404
Industries
Travel, Transportation and Tourism
Nonprofit Charitable Organizations
Government and Military
Job Type
Full Time
Employee
Years of Experience
7+ to 10 Years
Education Level
Bachelor's Degree
Career Level
Manager (Manager/Supervisor of Staff)
Salary
70,000.00 - 80,000.00 USD /year

Operations Manager

About the Job

OPERATIONS MANAGER


 


The York County Transportation Authority (dba rabbittransit) is seeking a qualified candidate for a senior management position as its Operations Manager.  Through a respectful, constructive and coaching style, the Operations Manager provides leadership, management and vision to the dispatch team and 100+ drivers to deliver friendly, consistent and reliable transit service.


 


Responsibilities include:


 


 ·       Build a trusting culture commiitted to excellent service. 


 ·        Guide a dispatch team capable of carrying out operation strategies.



 ·        Manage and establish accountability in the day-to-day activities of Fixed Route Drivers (15 routes) and Paratransit Drivers (1000 daily trips) with a fleet of 85 buses plus Harrisburg/Baltimore commuter coaches to ensure a customer service atmosphere within a safety conscience environment.



·        Establish procedures and policies, ensure proper scheduling, evaluate and implement changes in operations, resolve customer issues, and clarify collective bargaining issues.



·        Collaborate with senior staff to develop and implement the strategic plan and to advance innovative solutions to mobility planning.

 


Position requires a Bachelor’s degree with 7 years experience in operations management.  The desired candidate will have a customer focus in achieving a positive mobility experience by emphasizing and delivering friendly, consistent and reliable service.  They will be able to build a culture of excellence through a committed, trained workforce that shares the Authority’s vision. The candidate will also be proficient in written/verbal communications as well as in-depth analytical skills.  Ability to work in a fast-paced environment.  For a full job description and specifications, please stop at the office or visit our website at www.rabbittransit.org


 


Resumes with cover letters can be mailed or emailed to:


 


Karen Allen, Executive Assistant


York County Transportation Authority


rabbittransit


1230 Roosevelt Avenue


York, PA  17404


 


Email to:  kallen@rabbittransit.org  


 
 

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Contact Information

York County Transportation Authority