Job Summary
- Company
- York County Transportation Authority
- Location
- York, PA 17404
- Industries
- Travel, Transportation and Tourism
- Nonprofit Charitable Organizations
- Government and Military
- Job Type
- Full Time
- Employee
- Years of Experience
- 7+ to 10 Years
- Education Level
- Bachelor's Degree
- Career Level
- Manager (Manager/Supervisor of Staff)
- Salary
- 70,000.00 - 80,000.00 USD /year
Operations Manager
About the Job
OPERATIONS MANAGER
The York County Transportation Authority (dba rabbittransit) is seeking a qualified candidate for a senior management position as its Operations Manager. Through a respectful, constructive and coaching style, the Operations Manager provides leadership, management and vision to the dispatch team and 100+ drivers to deliver friendly, consistent and reliable transit service.
Responsibilities include:
· Build a trusting culture commiitted to excellent service.
· Guide a dispatch team capable of carrying out operation strategies.
· Manage and establish accountability in the day-to-day activities of Fixed Route Drivers (15 routes) and Paratransit Drivers (1000 daily trips) with a fleet of 85 buses plus Harrisburg/Baltimore commuter coaches to ensure a customer service atmosphere within a safety conscience environment.
· Establish procedures and policies, ensure proper scheduling, evaluate and implement changes in operations, resolve customer issues, and clarify collective bargaining issues.
· Collaborate with senior staff to develop and implement the strategic plan and to advance innovative solutions to mobility planning. Position requires a Bachelor’s degree with 7 years experience in operations management. The desired candidate will have a customer focus in achieving a positive mobility experience by emphasizing and delivering friendly, consistent and reliable service. They will be able to build a culture of excellence through a committed, trained workforce that shares the Authority’s vision. The candidate will also be proficient in written/verbal communications as well as in-depth analytical skills. Ability to work in a fast-paced environment. For a full job description and specifications, please stop at the office or visit our website at www.rabbittransit.org Resumes with cover letters can be mailed or emailed to: Karen Allen, Executive Assistant York County Transportation Authority rabbittransit 1230 Roosevelt Avenue York, PA 17404 Email to: kallen@rabbittransit.org
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Contact Information
York County Transportation Authority
