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Operations Manager - Performan...


Job Summary

Johnson Controls
Plymouth, MN
Other/Not Classified
Job Type
Full Time
Career Level
Experienced (Non-Manager)
Job Reference Code

Operations Manager - Performance Infrastructure

About the Job

Operations Manager - Performance Infrastructure (MN, MT, ND, SD, WY)

What you will do

Responsible for project delivery, estimating, and financial management for the project portfolio within the Market team.  Responsible for projects within the market team, determining resource levels to attain schedule milestones and monitors workforce levels to ensure conformance with the construction plan.  Controls change/scope creep, ensuring that all scope changes are quickly and properly documented and that change orders are approved prior to the performance of work.  Implements the site safety and security procedures and project work rules and plays an active role in the development of the safety program.  Strategizes and collaborates with the Sales and Engineering, within the Market team, to secure energy performance contracts. Develops and maintains Customer and Subcontractor relationships.


How you will do it

Self-performs sales support activities early in the audit process to provide input on vendor/partners selection, scope enhancements, value engineering, risk assessment etc.

Self-performs cost estimating, project scheduling and construction management of projects secured by the market team.

Manages the profitable execution of the Market team’s project portfolio. Ensures that all Market team’s projects are done accurately, on-time, billed, within budget and within scope of the contract. Maintains profitability goals and positive cash flow within the Market team.

Understands project scope and customer expectations.  Utilizes resource planning techniques to gain high proctivity from team members. 

Plans, schedules and controls project activities.  Broad knowledge of commercial/contractual complexity/deal structure/financial accumen/disciplines of supply chain…negotiation skills…communication skills…c-level relationships

Provides monthly reporting of Market team’s financial status and participates in the Area General Manager’s Monthly Project Backlog reviews.

Oversees FIMs, Multiple FIMs, Innovative/renewable FIMs. 

Established long term customer and contractor relationships.  Influences customer. 

Ensures that Construction Managers develop and adhere to a Project Execution Plan for each assigned project.

Determines when resources will be needed from the Regional Operation Pool.

Determines the duration Regional Operation Pool Construction resources will be assigned to the Market Team.

Establishes customer touch points throughout the life cycle of projects to gain feedback on customer satisfaction. Coaches’ teams on proactively addressing customer feedback.

Provides leadership by demonstrating focus on exceeding customers’ expectations.

Effectively communicates the status of projects to Area General Manager as required and provides monthly forecasts of revenue, costs, and gross margin for the PC execution.

Fosters and maintains good working relationships with subcontractors.

Fosters and maintains good working relationships with JCI internal Systems, Service and Lighting partners.

Ensures compliance with state, local and federal legal requirements and ensures that

Ensure Energy Solutions business is conducted with the highest ethical standards.

Champions and drives the SSA Safety Program for employees and subcontractors at all levels within the Market Team Installation organization and subcontractors.


Manages the execution of assigned projects. Determines resources needed and monitors compliance with work plan. Ensures that projects are completed on time, within budget, and within the scope of the contract. Implements site safety procedures. Develops and maintains customer and subcontractor relations. University degree or equivalent combination of education and experience. 8 Years suggested minimum experience.

What we look for

Bachelor’s degree in Engineering or Business or equivalent work experience. Ten or more years of progressively more responsible operations management experience in the Installation/construction Industry including five or more years of direct management experience.


High-level competence in written and verbal communication. Strong presentation skills and proficiency in speaking to large audiences.


strong financial acumen to manage ongoing projects.


Able to lead and direct cross-functional and cross-business unit project teams to achieve business results. Ability to lead, manage, mentor and inspire others.  Knowledge of multiple levels with the supply chain org.  Polished presentation skills, multi-faceted thinker, innovator.  Strong ability to negotiate, persuade and influence.Proficient in software scheduling tools and applications.  High level project management process competencies. 


Strong proficiency in MS Office (excel, word, power point), Adobe Writer, Visio, MS Project, basic windows environment and internet business application usage.

Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou


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