Clearwire is revolutionizing the way people get online by providing a wireless internet service that can be accessed anytime anywhere. In building this first of its kind mobile broadband network, we are looking for talented people to jump in, have a voice, and make a difference. Join the team that is creating the communication network of the future and lead your career down a path of vast opportunity!

Position Description:

Clearwire's technology changes lives! If you are motivated by having a role where what you do each day directly influences the way people work and communicate, Clearwire may be the company for you.

Clearwire, founded in October 2003 by telecom pioneer Craig O. McCaw, is a provider of simple, fast, portable and reliable wireless high-speed Internet service. Clearwire customers connect to the Internet using licensed spectrum, thus eliminating the confines of traditional cable or phone lines.

Headquartered in Kirkland, Wash., the company launched its first market in August 2004 and now offers service in 16 states across the U.S. as well as in Europe.

On November 30, 2008, Clearwire Corporation and Sprint Nextel Corporation combined their respective next-generation wireless broadband businesses to form a new wireless communications company to expedite the deployment of the first nationwide mobile WiMAX network. This new company retained the name Clearwire.

In conjunction with this transaction, Intel Corporation (through Intel Capital); Google Inc.; Comcast Corporation; Time Warner Cable Inc; and Bright House Networks collectively invested $3.2 billion into Clearwire

Operations Manager - Portland, OR

Clearwire seeks an Operations Manager who will oversee the installation, commissioning, operation, and maintenance of Broadband Wireless Site equipment, office servers and networks in assigned market(s).

RESPONSIBILITIES:

• Serves as single point of contact for all problems in the Field Operations environment; aggressively pursues root causes for service failures and communicates regularly to the General Manager.
• Assists with new site turn up and development. Tasks may include resource planning, cost estimates and adherence to set deliverables.
• Establishes and maintains strong vendor relationships with local providers
• Develops or assists with the development and implementation of policies and procedures consistent with those of the organization to ensure efficient and safe technical operation of the department.
• Monitors expenses, complying with administrative functions and ensuring expense accuracy.
• Ensures market compliance with accepted maintenance procedures and policies
• Ensures compliance with written operating plans and procedures, company policies, labor laws, and OSHA, FAA, DOT, and Hazardous Materials.
• Manages 24x7x365 support team; schedules on-call rotation, handles task assignment and projects Recruit, manage and develop a team of field technicians
• Provide second level support for customer complaints, suggestions, and concerns.
• Provide technical training to other departments as requested

POSITION REQUIREMENTS:

• Must have minimum of 7-10 years people management experience and demonstrated ability to organize and motivate a team of field technicians
• 7 years of industry experience in a field tech capacity
• Familiarity with telecommunications testing methods, procedures and equipment.
• Prior program management experience in the technology sector and wireless industry.
• Prior experience successfully managing external customer/partner relationships.
• Knowledge of the technical aspects of wireless networks technologies and standards.
• Proven success in implementing cross-functional initiatives requiring support and buy-in from all levels within various organizations.
• Inventory management experience
• Ability to deliver results in cross-functional, matrixed environment.
• Strong working knowledge of MS Office platform and PC’s
• Experience with conflict resolution and employee relations in a professional business environment.
• Resourceful and creative problem solving experience.
• Proactive and detail-oriented
• Strong aptitude for creativity.
• Excellent written and verbal communication skills/presentation skills

Send this job to a friend