Monster
 
 
 
 

Job Summary

Company
Telefonica Data USA, Inc.
Location
Miami, FL 33131
Industries
Telecommunications Services
Job Type
Full Time
Employee
Years of Experience
7+ to 10 Years
Education Level
Bachelor's Degree
Career Level
Experienced (Non-Manager)

Operations Manager (Regional)

About the Job

JOB DESCRIPTION



  • Knowledge of Wide Area Network (WAN) and IP technologies like, private and public IP services, Wireless, Network Security, VOIP with at least 3 years of hands on experience. 7-10 years of overall experience in Telecommunications and/or Information Technology

  • Strong supervisory skill and technical knowledge.

  • Cisco Certified Advanced Network (CCNP, CCIE), VoIP and ITIL.

  • Knowledge in transmission equipment, data communication equipment and network management system.

  • Telecommunications Engineering Degree and Masters required

  • Have drive and energy to explore new ways of doing things to improve customer service.

  • Team worker, excellent interpersonal and communications skills.

  • Must be customer oriented and be able to handle difficult customers.

  • Must be willing to travel overseas within short notice where necessary

 


RESPONSIBILITIES


 


         Your main mission will be to assure the correct execution on the negotiated projects, both from the point of view of the client and the supplier system implementation.


         You will have different groups of functions:
-functions focused on the project
-functions focused on clients
-functions focused on suppliers
-internal functions, consisting of the following tasks:


         Organization and coordination of the activities within the different suppliers, internal and external, in order to guarantee their correct performance;


         Control of the critical decisions, in order to reduce the deadlines and improve quality (duration of the projects and their different stages, definition of the delivery deadlines and of the services to be executed, definition of the scope of the projects, etc.) ;


         Project planning and of the different update meetings;


         Tracking and follow-up of clients;


         Information of the updates and state of the projects;


         Reports and balance sheet meetings with clients;


         Periodic reports on the changes and updates;


         Team's motivation;


         Economic control of the projects (maintenance, budgets, etc.)


         Coordination and tracking of suppliers.

 
 

Job Tools

 
 

Contact Information

Telefonica Data USA, Inc.