Job Summary
- Company
- Catapult Technology Ltd
- Location
- Arlington, VA
- Industries
- Management Consulting Services
- Government and Military
- Computer/IT Services
- Job Type
- Full Time
- Employee
- Job Reference Code
- 10908
Operations Manager - Secret Clearance
About the Job
Title: Operations Manager
Location: Arlington, Virginia
***Required active Secret Clearance***
Responsibilities:
-Responsible for all activities relating to technical guidance for planning, directing, and monitoring information systems operations.
-Coordinate Field Office support Work concurrently on multiple project tasks. -May manage related outsourcing contracts and service levels. Plans and recommends machine modifications or additional equipment to increase the capacity of the system.
-Prepares operational cost estimates for current and proposed projects. -Evaluates vendor proposals for purchases of hardware.
-May manage related outsourcing contracts and service levels.
-May advise or consult on organizational, procedural, and workflow plans, methods, and procedures analysis.
-Analyzes the results of workflow plans, monitors the operating system(s) and recommends changes to improve processing and utilization.
-Frequently reports to an Information Systems Operations Manager or Director of Information Systems Operations.
-Work in a fast paced environment with minimal direction
-May have departmental staff responsibility
- Federal Government/ DOD Experience
Required Skills
• Incident Management
• Change Management
• Problem Management
• Configuration Management
• Asset Management
• Conversant with current best practices, industry developments and trends for IT Operations
• Experience with the following (or comparable) tools required: Remedy, Crystal Reports, SQL Reports, Sharepoint
• Working knowledge of Microsoft Word, Excel, Access, MS Project and Visio
Experience:
• 10 years relevant IT experience
• 5 years experience leading IT Service Management capabilities
• 5 years experience developing and managing IT metrics programs
• 5 years project/program management experience
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing
Location: Arlington, Virginia
***Required active Secret Clearance***
Responsibilities:
-Responsible for all activities relating to technical guidance for planning, directing, and monitoring information systems operations.
-Coordinate Field Office support Work concurrently on multiple project tasks. -May manage related outsourcing contracts and service levels. Plans and recommends machine modifications or additional equipment to increase the capacity of the system.
-Prepares operational cost estimates for current and proposed projects. -Evaluates vendor proposals for purchases of hardware.
-May manage related outsourcing contracts and service levels.
-May advise or consult on organizational, procedural, and workflow plans, methods, and procedures analysis.
-Analyzes the results of workflow plans, monitors the operating system(s) and recommends changes to improve processing and utilization.
-Frequently reports to an Information Systems Operations Manager or Director of Information Systems Operations.
-Work in a fast paced environment with minimal direction
-May have departmental staff responsibility
- Federal Government/ DOD Experience
Required Skills
• Incident Management
• Change Management
• Problem Management
• Configuration Management
• Asset Management
• Conversant with current best practices, industry developments and trends for IT Operations
• Experience with the following (or comparable) tools required: Remedy, Crystal Reports, SQL Reports, Sharepoint
• Working knowledge of Microsoft Word, Excel, Access, MS Project and Visio
Experience:
• 10 years relevant IT experience
• 5 years experience leading IT Service Management capabilities
• 5 years experience developing and managing IT metrics programs
• 5 years project/program management experience
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing
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Contact Information
Catapult Technology Ltd
