Responsible for all activities involving quality assurance and compliance with applicable regulatory requirements with special focus on verification of proper account documentation; conducts audits and reviews/analyzes data and documentation and product knowledge training of deposit accounts and products. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision of the Operational Services Manager. 

Job Requirements:
Entry level position;

High School Diploma;

1-3 years experience within a banking environment or in a related area and

Knowledge of Word and Excel. 

Skills:

Accurate, clear and timely communication of information, upward and lateral, includes verbal, written and listening skills;

Exceptional organizational skills;

Exceptional customer service;

Strong project management skills and ability to handle multiple projects simultaneously;

Ability to maintain poise under pressure and manage competing priorities;
Ability to participate and adapt to changes in a fast paced environment;
Ability to plan and organize with attention to detail and follow-through;

Ability to work with minimal supervision and thrive in a team environment under tight deadlines;

Willingness to consider other's ideas and to work professionally with others; and
Ability to work with both internal personnel and external contacts.

Essential Job Functions / Responsibilities: 

1. Perform daily audit of business signature cards and related forms such as:

Business resolutions

DBA Certificate

WatchDog Verification

EFunds report

2 forms of Proper ID from each signatory

EIN #

Business Pre Screening Questionnaire

Certification of tin and/or print-out from state website

2. Perform daily audit of consumer signature cards and related forms such as:

Efunds report

Proper ID

WatchDog Verification