In recent years, Ingersoll Rand has transformed itself into a multi-brand commercial products manufacturer serving customers in diverse global markets, and away from the capital-intense, heavy-machinery profile of its past.

Today, we are a global diversified industrial firm providing products, services and solutions to enhance the quality and comfort in homes and buildings, transport and protect food and perishables, secure homes and commercial properties, and enhance industrial productivity and efficiency.

Our customers count on the reliability of our family of industrial and commercial brands, such as Club Car golf cars, Hussmann stationary refrigeration equipment, Ingersoll Rand industrial equipment, Schlage locks, Thermo King transport temperature-control equipment and Trane air conditioning systems and services. Through these brands we enable companies and their customers to create progress.

Oracle Order Management Specialist

Ingersoll Rand is a $17 billion company whose people and businesses around the world create progress for our customers in the global climate control, air conditioning and heating, industrial and security markets.  These markets continue to expand as they address growing needs in developed and developing economies alike. Our products, systems and solutions increase the efficiency and productivity of industrial, commercial operations, homes, and improve the security, safety, health and comfort of people around the world.  We have opportunities for career growth through our diverse businesses, which manufacture many well-recognized brands including Club Car, Hussmann, Ingersoll Rand, Schlage, Thermo King and Trane. In every line of business - Ingersoll Rand enables companies and their customers to inspire progress.  For more information about Ingersoll Rand visit www.ingersollrand.com.

Providing temperature-controlled environments for food and other perishables are essential in today's global market. Through our Climate Control Technologies sector and Thermo King and Hussmann brands, we provide global solutions for the transportation and retail refrigeration market.

We are currently seeking an experienced Oracle Order Management Specialist.  This position can be located anywhere in the U.S. near a major airport, but prefered location is St. Louis, MO or Minneapolis, MN.
 
As the Oracle Order Management Specialist you will:

• Manage opening iHeat tickets from Climate Solutions Oracle sites until resolution, maintaining ownership through resolution.
  
  
• Review and complete required information for resolution, systematic procedure to search for and document solutions, test and approve patches and solutions before going into production, and delivery the solution to the Super User.
  
  
• Work in conjunction with GBT Functional, Technical, and Development teams as well as with Oracle Support when needed.
  
  
• Review support procedures on-site, obtain feedback from Super Users, propose actions for improvement, and track proposed actions.
  
  
• Manage sales orders and shipping of Oracle CC footprint.
  
  
• Teach others about the Oracle 11i software.

Qualifications:

• Bachelors degree required.
  
  
• 5+ years functional experience in Oracle 11i required.
  
  
• The ability to travel approximately 50% of the time, to include travel to Mexico and International travel.
  
  
• Demonstrate both business acumen and Oracle 11i software implementation experience.
  
  
• Must be accustomed to working within a formal project management methodology and familiar with Oracle support processes, including Tar and Patch management.

Ingersoll Rand at a Glance:
 
Today's Ingersoll Rand is a global innovation and solutions provider with powerful brands and leading positions within its markets. The company features a portfolio of worldwide businesses comprising an enviable roster of leading industrial and commercial brands, such as Club car golf cars; Hussmann stationary refrigeration equipment; Ingersoll Rand industrial and construction equipment; Kryptonite locks; PowerWorks microturbines; Schlage locks and Thermo King Transport temperature-control equipment. These, and many other Ingersoll Rand brands, are positioned as number one and two in their markets.
 
We employ approximately 64,000 employees throughout the world and operate more than 100 manufacturing facilities, half of which are located outside of the United States.
 
Ingersoll Rand provides:

Competitive compensation packages.
Excellent benefits package (medical, dental, and long term disability).
Tuition Reimbursement
Excellent 401k and a friendly and rewarding work environment!

If you share our passion for inspiring progress-for bringing about bold shifts in how people, economies and societies operate-then you belong with Ingersoll Rand. Ingersoll Rand is committed to a diverse workforce and is an Equal Opportunity Employer.