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Outreach Care Specialist, Colo...


Job Summary

Colorado Springs, CO
Other/Not Classified
Job Type
Full Time
Career Level
Experienced (Non-Manager)
Job Reference Code

Outreach Care Specialist, Colorado Springs/Denver, CO - PS5051

About the Job

Your Talent. Our Vision. At Anthem, Inc., it's a powerful combination, and the foundation upon which we're creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.
This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company
Outreach Care Specialist:

The Outreach Care Specialist will have extensive knowledge of local, community-based supports, to include social supports as well as medical and behavioral supports, in order to successfully connect members with existing health services and effectively navigate the health system.  The Outreach Care Specialist will provide customer service for member inquiries, to include answering eligibility and enrollment questions, administering health needs assessments, identifying barriers and presenting solutions, and triaging patients to a higher level of care coordination, in order to assist members with maximizing their use of the health system.  The Outreach Care Specialist will provide customer service for physical and behavioral health provider inquiries, to include answering questions and connecting providers with available resources across the health system. 



  • Requires a high school diploma;
  • 1 year of related experience;
  • or any combination of education and experience, which would provide an equivalent background.
  • Bilingual candidates preferred.
  • Healthcare experience preferred
  • Computer skills/Microsoft Office required.
Anthem, Inc. is ranked as one of America's Most Admired Companies among health insurers by Fortune magazine and is a 2017 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at antheminc.com/careers. EOE. M/F/Disability/Veteran.

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