Job Summary
- Company
- Appnuity
- Location
- Carmel, IN 46032
- Industries
- Telecommunications Services
- Computer/IT Services
- Job Type
- Full Time
- Employee
- Years of Experience
- 1+ to 2 Years
- Education Level
- Associate Degree
- Career Level
- Entry Level
- Salary
- 30,000.00 - 35,000.00 USD /year
PC/Network/Help Desk Technician
About the Job
Job Purpose:
Provides first-level PC and network support to users by researching and answering questions; resolving problems. Support is for Microsoft and Cisco Systems operating systems and applications.
Duties:
* Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.
* Improves client systems by writing and maintaining documentation.
* Improves system performance by identifying problems; recommending changes.
* Updates job knowledge by participating in educational opportunities.
* Accomplishes information systems and organization mission by completing related results as needed.
Skills/Qualifications:
Self-Motivated, Problem Solving, Help Desk Experience, Phone Skills, Customer Service, Verbal Communication, Documentation Skills, Network Troubleshooting, Networking Knowledge, PC Knowledge
Provides first-level PC and network support to users by researching and answering questions; resolving problems. Support is for Microsoft and Cisco Systems operating systems and applications.
Duties:
* Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.
* Improves client systems by writing and maintaining documentation.
* Improves system performance by identifying problems; recommending changes.
* Updates job knowledge by participating in educational opportunities.
* Accomplishes information systems and organization mission by completing related results as needed.
Skills/Qualifications:
Self-Motivated, Problem Solving, Help Desk Experience, Phone Skills, Customer Service, Verbal Communication, Documentation Skills, Network Troubleshooting, Networking Knowledge, PC Knowledge
Company Tools
Contact Information
David Eckel
Appnuity
120 W Carmel Drive
Carmel, IN 46032
