PC Technician

The Opportunity
Put your unique combination of expertise in PC support and superior customer service skills to use at our Redlands headquarters. This is a great opportunity to further develop your knowledge of PC hardware and software systems.

Department
Systems – Desktop Solutions and Support

The Team:
Technical expertise. Good communication skills. The ability to analyze and solve problems. These are some of the characteristics members of our IT team share. They use these skills to manage advanced technologies in all aspects of computer network, telecommunications, and business application development. We are looking for people who thrive in a team environment and have a passion for designing, developing, and supporting new applications and computer systems technologies.


Responsibilities
Provide hardware and software support for PCs.
Perform troubleshooting, installation, and upgrade services as needed.
Organize and implement project plans and make improvements and recommendations as needed.
Configure workstations to end user specifications.
Support Blackberry devices.
Create Active Directory logins and mailboxes; manage distribution lists.


Requirements
A high school diploma or equivalent.
Experience as a PC Technician working specifically with hardware and software support.
Excellent communication and customer service skills.
Be a team player.
Ability to work independently in a fast-paced environment.
Ability to lift up to 50 pounds.


Recommended Qualifications
Two to four years of experience with helpdesk and/or end user support.
A+ or similar certification.
Ability to troubleshoot and recommend solutions.

The Company:
Since 1969, ESRI has been giving customers around the world the power to think and plan geographically. We develop and support innovative tools for visualizing, analyzing, and managing geographic data on the desktop, on a server, across the enterprise, in a mobile environment, and on the Web. With annual revenues of $660 million and our software used in more than 300,000 organizations worldwide, ESRI is the market leader in GIS.

ESRI employs 2,700 people in the U.S., 1,900 of whom are based at our Redlands headquarters. We offer exceptional benefits, competitive salaries, 401(k) and profit sharing programs, scholarships, tuition assistance, a Cafe complete with Starbucks coffee bar, an onsite fitness center, and much more.

Learn more about a career in Information Technology at ESRI and apply online at www.esri.com/careers/it .

ESRI is an equal opportunity employer (EOE) supporting diversity in the workforce.