PROJECT COORDINATOR

Natick, Massachusetts

We are looking for a qualified Project Coordinator at our retail
customer’s corporate site in Natick, Massachusetts.  This individual is
in charge of communication and delivery of EAS (Electronic Article
Surveillance) and CCTV (closed circuit television) systems in North
America for our retail customer. 

PRIMARY RESPONSIBILITIES:

• Provide internal project management of the account by
  coordinating efforts between the customer and Checkpoint to ensure
  timely and profitable installations and service of our EAS and CCTV
  products.
• Communicate with the customer, sales team and
  internal departments to establish a quality installation program to
  include purchase order process, change order process, installation time
  line, training expectations, close out procedure and invoicing
  standards.  Ensure all installations are on track to meet completion
  dates.  Manage escalations as needed by Checkpoint or the customer
• Interact
  with internal departments to create and maintain installation manuals,
  detail prints and other documentation as needed for quality
  installation packages
• Work with the customer and internal
  departments to create and maintain user manuals, user cards and other
  documentation as needed for quality end user  packages
• Attend meetings with sales people, customers or technical representatives as needed.
• Provide daily customer service support for stores and staff including ordering equipment and trouble shoot various issues.
• Provide daily customer service support to construction, contractors and field personnel, as well as Checkpoint technicians.
• Liaisons on service ticket issues and follows up thru resolution.
• Prepares and maintains monthly installation and service status and performance reports.

MINIMUM REQUIREMENTS:

• 2 year degree in business and/or equivalent work experience.
• A minimum of 3-5 years project management experience; preferably in construction environment or technical field.
• Detail oriented and proven planning, follow-up and organizational skills.
• Ability
  to handle multiple tasks and work in a team environment and
  independently. Ability to work with multiple levels of people within
  the organization
• Strong problem solving skills and ability to work under pressure.
• Excellent verbal and written communication skills.
• Previous EAS/CCTV security industry experience a plus
• Proficient Microsoft Office computer skills.

Email address: ckpresume.hr@checkpt.com

Fax:  1-877-278-6625

Corporate website: www.checkpointsystems.com

Checkpoint Systems, Inc.

101 Wolf Drive

Thorofare, NJ 08086