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PT Retail Sales Associate -Sea...
GENERAL SUMMARY: The Sales Associate is an Entry Level Position, and is responsible for providing positive frontline contact with the customer, determining and meeting customer needs, providing customer assistance and support, and ensuring customer’s experience is positive. Associate will also provide excellent communication to translate customer needs into solutions. This position also exercises the appropriate level of persuasiveness needed to close the sale.
· JOB RESPONSIBILITIES: Provides knowledgeable and courteous customer service. Knowledge of Electronics, appliances, and outdoor lawn equipment preferred but not required. Attains personal sales goals through adherence to the customer enthusiasm selling process. Maximizes selling potential of every transaction (add-on sales, accessories, and parts needed to complete the repair). Supports Company profitability. Adheres to all Company policies and procedures. Adheres to ISO standards and policies. Demonstrates an understanding of and commitment to the selling techniques of creating customer enthusiasm (Prepare, Relate, Discover, Advocate, Support, and Close). Demonstrates empowerment to ensure total customer satisfaction. Takes ownership of sales floor merchandise presentation. Performs opening and closing responsibilities under request of the Manager. Performs multiple duties, including, but not limited to cleaning, stocking, signing, shipping and receiving, and parts inventory control. Promotes Protection Agreement sales and the achievement of the Protection Agreement sales standard. Maximizes revenue opportunities. Performs other duties as assigned.
· Must be 18 years or older
· EOE / Minorities / Females / Protected Veterans / Disabled