JOB DESCRIPTION:
Responsible for through-the-shop and over-the-counter parts sales, cores, parts stocking, ordering, receiving, returns, cycle counting, and physical inventory.

TRAINING/EXPERIENCE REQUIRED:
High school diploma required with 2 years parts or service experience. Thorough knowledge of Cummins parts business and the Cummins BMS system is essential.

Key Result Areas and Job responsibilities

SALES
- Greet customers promptly and courteously at the counter or on the telephone
- Determine customer needs
- Orders parts for the shop and over-the-counter customers
- "Pull" parts and deliver to the shop or counter customers
- Apply part numbers to BMS work orders
- Prepare invoices
-Record lost sales

MERCHANDISE HANDLING
- Place stock and emergency orders to MSC and Cummins
- Receive parts and materiel
- Store parts and materiel in proper location
- Conduct cycle and physical inventory counts
- Process cores
-Operate material handling equipment in accordance with manufacturers operating instructions and applicable safety regulations.

COMPANY REPRESENTATION
- Continually strive to achieve the highest level of credibility and integrity with dealers, customers, and fellow employees.
- Correspondence on the company's behalf should be consistent with sound business practices and should never jeopardize or compromise the company's position.
-Confidential information should not be distributed outside the department without management's approval.
- Maintain proper dress code and appearance, consistent with surroundings and customer acceptance.
- Develop high levels of inter-departmental support, being sensitive to the needs of other departments within the company.

GENERAL
- Consider this position as primary employment and hold no other jobs with our competitors, customers, or suppliers.
- Continually strive to reduce company operating costs by eliminating waste.
- Follow all safety procedures and report all accidents.
- Adhere to all company and departmental personnel policies and procedures.

*** This job description is not intended to be all inclusive. An employee will also perform other reasonably related job responsibilities as assigned by his/her immediate supervisor or other managers, as required.

CMSL is an EEO M/F/V/D company.