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Patient Access Representative (24374)
Job Description:
Perot Systems Corporation is a worldwide provider of information technology services and business solutions to a broad range of clients. We are currently looking for a Patient Access Representative to join our team in LaGrange, GA.
Positions are on 2nd shift (3pm - 11pm) 30+ hours per week / plus benefits
Job Responsibilities:
Greet and care for all incoming patients in a professional manner
Manage incoming and outgoing communications concisely and in a pleasant manner
Answer incoming calls promptly and courteously using appropriate telephone etiquette and completing and routing detailed messages as necessary
Schedule patient appointments and procedures for multiple providers
Obtains complete and accurate demographic and insurance information for each patient during each visit
Collects on patient accounts and/or co-payments as indicated, maintaining accurate accounting of the petty cash fund daily and adequate change to facilitate payments
Responds to patient inquiries with regard to basic insurance or billing questions or provide a referral to appropriate staff member
Restocks and maintains assigned work station and equipment in a neat and orderly fashion
Facilitates location of records, reports or other significant information or request by the physicians
Perform other duties as assigned or requested
Required Skills:
Six months of customer service work experience, preferably in hospital
Proficient in MS Word, Excel and Outlook
Accurate and efficient typing and data entry skills
Works independently, in a safe and appropriate manner
Demonstrates both problem solving and problem prevention skills
Strong time management skills
Works carefully and precisely with a strong attention to detail
Communicates effectively with internal and external customers (patients, co-workers, physicians, etc)
Maintains good attendance and reports to work on time
Desired Skills:
Previous experience in a hospital or physician/medical front office as a receptionist
Knowledge of medical terminology
College courses or degree
Minimum Educational Requirements:
High school diploma or equivalent
Perot Systems is committed to Equal Employment Opportunity. It is the policy of Perot Systems Corporation to encourage and support equal employment opportunity for all Associates and applicants for employment without regard to sex, race, color, ancestry, religious creed, national origin, pregnancy, physical disability, mental disability, medical condition, age, marital status, political affiliation, sexual orientation, disabled veteran or Vietnam era veteran status. 
Expected Travel Time: None
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