Voted one of the BEST PLACES TO WORK by our employees for 7 years!

Austin Regional Clinic is one of the largest multispecialty medical groups based in the Greater Austin area. We provide comprehensive, accessible, quality health care to individuals and families in Central Texas. Our doctors, health care providers, staff and patients work as a team to provide personalized quality care. While our front-line team members are most visible, our behind-the-scenes experts are an integral part of our health care team. We invite you to become part of our team.

PURPOSE: 
Assists incoming callers/patients with billing inquiries while providing excellent customer service. Carries out all duties while respecting patient confidentiality and promoting the mission and philosophy of the organization supported.

MINIMUM QUALIFICATIONS:

Education:  High school diploma or GED equivalent.

Skills/Experience:

·          Experience using computer data processing systems.

·          Must have excellent verbal and written communication skills in order to communicate

        clearly and effectively to all levels of staff and the public.

·         Prefer 6 months previous customer service experience in medical billing.

·         Prefer knowledge of and/or experience with CPT and ICD-9 coding.

·         Prefer knowledge of legislative and private sector third party regulations and guidelines.

·         Ability to sit for extended periods of time at a computer workstation.

·         Ten key by touch preferred.

·         Bilingual/Spanish preferred.

Work Schedule: Monday through Friday from 8am to 5pm.