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Cogent Healthcare | Relentlessly Improving Hospital Medicine
Visit Us Online At www.cogenthealthcare.com
About Cogent Healthcare

Cogent HMG is the nation's largest private hospitalist company, partnering with more than 100 hospitals across the country to build and manage high-performing hospitalist and intensivist programs. Cogent HMG focuses on relentlessly improving efficiency and quality of inpatient care, by supporting hospitalists and intensivists with technology and operational infrastructure, a coordinated clinical care team, data-driven processes, rigorous ongoing training and experienced leadership. Founded by physicians who were pioneers of the hospital medicine industry, the company is dedicated to the advancement of the field by setting best practices and through its established national mentoring program, Cogent HMG Academy. For more information, visit www.cogenthmg.com.

Position Information
  • Company:
    Cogent HMG
  • Location:
    Jackson, MI 49201
  • Status:
    Full Time, Employee
  • Job Category:
    Medical/Health
  • Occupation:
    General/Other: Medical/Health
  • Relevant Work Experience:
    2+ to 5 Years
  • Career Level:
    Experienced (Non-Manager)
  • Industry:
    Healthcare Services
  • Education Level:
    High School or equivalent
Position Description

Patient Care Liaison - Jackson, MI

Position Summary         

The Patient Care Liaison is responsible for assisting the physicians and Clinical Care Coordinators with facilitating proper continuity of care of all patients admitted and discharged. Responsibilities include but are not limited to:

 

Essential Functions / ADMISSION PROCESS

  • Participate in morning assignment meetings
  •  Greet newly admitted patients and introduce Cogent and the hospitalist program. Set expectation for hospital stay and potential discharge date per input from Cogent Hospitalist and Clinical Care Coordinators.
  • Give each Cogent patient a New Patient Care Kit with marketing collateral materials.
  •  Initiate Discharge Template / Check list
  • Collect / Validate E2 data elements and deliver printable intake form (aka face sheet) to AC
  •  Verify patient’s PCP information and phone numbers.
  • Assist AC in notifying PCP of their patient’s admission.

 

Essential Functions / ROUNDING PROCESS

  • Make follow up appointments for patients with PCP’s as appropriate and as directed by CCC or physician.
  • Confirm PCP’s identification and communicate F/U appointments through written charting documentation.
  • F/U on care delays and on any tests, procedures, consults not started/completed
  • F/U on unanswered queries and notify Cogent physicians
  • Assist CCC with facilitation and coordination of patient care as needed.

 

Essential Functions / SUPPORT ACTIVITIES

  • Complete Advanced Directive part of PQRI
  • Review and complete assigned work queues
  • Enter data into E2 and CCC DPLs as applicable (Follow-up phone calls; landmark events; care delays)
  • Assist CCCs with QEP audits re: readmissions, patient satisfaction, engagement, assisting physicians with Core Measure Queries.
  • Assist CCC with facilitation and coordination of post-patient care paperwork, as needed (FEMLA; Homehealth; DME, etc.)
  • Assist Administrative Coordinator and Program Administrator as needed with VOI when time permits.
  • Prepare reports and charts for group review and/or posting in Cogent Meeting room

 

Education, Training and Experience
  •  High school diploma or equivalent and graduation from an accredited American    Association of Medical Assistants (AAMA) program; Licensed Medical Assistant (LMA) Preferred.
  • 3+ years experience as a medical assistant or unit clerk/secretary in a hospital  setting

    • Pursuing a degree in healthcare related field a plus.
    • Medical terminology knowledge, medical records review & management experience, basic computer skills with comfort in navigating between computer programs, excellent telephone etiquette, attention to detail and excellent communications & interpersonal skills )written and verbal) – ALL REQUIRED

    ·        

    Shift

           Sunday - Thursday (7:00am-3:30pm)

     

    Confidentiality: 

    Maintains strict confidentiality with regard to protected health information and understands and adheres to Cogent's HIPAA Privacy & Security policies and procedures.

     

    This job description is not all-inclusive and can be changed at Management’s discretion


    Apply Now

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