Payroll Conversion Specialist

 Heartland Payroll Company, LLC delivers the industry's most comprehensive and cost-effective packages of reliable, and value-added payroll processing solutions to thousands of mid to small

sized companies nationwide.

Do you consider yourself the ultimate client service professional?  Enjoys communicating with customers, learning something new each day and looks at each challenge as an opportunity?  Are you looking to contribute, grow and develop a career with a company that cares about their customers and employees?  Then we have a great opportunity for you!

Primary Responsibilities:

1. The Payroll Implementation Specialist works directly with our sales representatives and new payroll clients to ensure a smooth transition of converting clients from their previous payroll processor to Heartland's. 

2. Communicates with the client to establish a relationship, set expectations and determine needs and requirements for the conversion.

3. Data entry is required for company setup, employee and tax data into our system. 

4. Verifies information, answers questions and updates client on conversion status.

5. Trains clients on usage of our products and works with client to help them become comfortable and proficient during initial payrolls.

6. Reviews the payroll and reports.  Resolves all issues and ensures client satisfaction.

Qualifications and Experience:

High School Diploma

Two years of previous Payroll/Payroll Tax Processing, Accounting or High level Client Relations experience required.

            1. Excellent communication skills, written and verbal

            2. Positive Professional Attitude

3. Values and desires to contribute to dedicated teamwork

            4. Ability to multi-task

            5. Ability to work well under pressure and within constant deadlines

6. Take initiative and welcome challenges

7. Takes pride in ownership of your work

            8. Effective organization and time management skills

            9. Basic Business Accounting Knowledge

            10. Analytical and problem solving ability

 11. Ability to prioritize and rearrange priorities as necessary including high peak volume and pressure periods

            12. Demonstrate sense of urgency as needed

            13. Ability to work with minimal supervision after initial six month training period

14. Demonstrated advanced knowledge of PCs, Microsoft Office Products and Internet.

15. Will require flexible schedule during high volume periods particularly during quarter-end and year-end

Compensation:

            Heartland offers a competitive salary and comprehensive benefits

            package to qualifying employees. To apply for this challenging and

            rewarding position, please submit a resume and cover letter. You may

            also visit our website www.heartlandpaymentsystems.com . We are an

            EOE F/M/D/V.

 Disclaimer: The above statements are intended to describe the

            general nature and level of work being performed. They are not

            intended to be an exhaustive list of responsibilities, duties and

            skills required