OUR MISSION

We are an innovative and Service-Obsessed  organization that exists to develop and deliver constantly evolving Workforce Solutions which contribute substantially to our clients' Success.

COMPANY OVERVIEW

Oasis Outsourcing is the nation's largest privately held Professional Employer Organization (PEO) providing Human Resources, Employee Benefits, Payroll, Workers' Compensation and Risk Management services on an outsourced basis. With annual revenue exceeding $1.7 billion, Oasis is a global leader in the PEO Industry. Serving more than 80,000 employees and 3,000 clients nationwide, Oasis understands all facets of human resources management. Our most recent acquisition was Professional Employer Plans, Inc., Advantage Employer Solutions, Inc. and related companies in January of 2008. For further information on Oasis please visit our website.  www.oasisadvantage.com ; www.nauticpartners.com

Summary        

Ensure payrolls are processed in a uniform, timely & accurate manner adhering to department standards utilizing your knowledge of payroll, taxes, work comp, benefits, deductions and Wage and Hours laws.  The Quality Control Supervisor overseas their assigned team and assists other teams.  The Oasis Missions and Values are to be incorporated when processing internal and external customer service.

Essential Duties and Responsibilities

Include the following. Other duties may be assigned.

Supervise Team Members

*       Merit reviews

*       Counseling, coaching & cheerleading

*       Train on policies, procedures, and deadlines for all new/existing team members

*       Organize, create and conduct weekly payroll meetings

*       Coordinate team members' absenteeism/FMLA

*       Transfer client procedure (clnts out of Transitions and between Specialists/teams)

*       Manage team members PTOs, prepare biweekly internal payroll

*       Client issue resolution

*       Random Payroll Audits

*       Research & send IT helpdesk requests (error messages, special requests & system testing)

*       Hands-on knowledge to perform essential duties of Senior Payroll Specialist, Payroll Specialists I, II, III & New Hire Processors in their absence

*       Oversee other teams when their assigned Quality Control Supervisor is unavailable

*       Client visits

*       Year End: W-2c's, adjustments, PUCC, Third Party Sick, etc.

*       Research on wage & hour issues through BNA, state, local & Federal Government Agencies (internet), Employer's Guide to the FLSA, and our internal HR department, Etc.

*       Extensive customer service, internal & external

*       Annual Objectives

*       Client Retention

*       Ensure all payrolls are processed by end of day

*       Client termination process

*       Interviewing & Hiring

*       Conduct Monthly Employee Status Meetings

System Administration

*       ACH/Positive Pay

*       Authorize and process voids

*       Complete ability to train, set up, process and troubleshoot internal & external customers through all Oasis Services:  Web, Excel/Time Clock Feeds, PTO's, General Ledger, Team Helpdesk, Other Services as developed.

*       Monitoring of Team Voicemail in absence of Senior Payroll Specialist

*       Respond to any error message on Davison/Web that a team member may encounter

*       Monitor Team Helpdesk

*       Return all calls in the same business day in a polite, cheerful manner.  When out of the office, voicemail must be changed as well as using your 'Out of Office Assistant' with your e-mail.

*       Other duties as assigned

Supervisory Responsibilities                                                   

Directly supervises 3-8 non-supervisory employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. 

Competencies                                                              

No competency or factor selected.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience                                                    

Fifth year college or university program certificate; or two to four years related experience and/or training; or equivalent combination of education and experience.

Language Skills                                                         

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills                                                                  

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.

Reasoning Ability                                                      

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Skills                                                         

To perform this job successfully, an individual should have knowledge of Internet software; Payroll systems; Spreadsheet software and Word Processing software.

Certificates, Licenses, Registrations

Not Applicable.

Other Skills and Abilities                                                        

Specialized knowledge in the payroll and accounting field with exceptional customer service experience.  Ability to read and comprehend instructions and short correspondence.  Effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.  Ability to use office tools such as calculator, fax machine, copier and telephone.  Problem solving skills in a fast paced environment, ability to multitask, and be a team player.

Other Qualifications                                                                 

Within Oasis Operations, team work is a condition of the position.  If there are team members running behind, out sick, on vacation or out of the office due to personal time, we must answer phones, process client requests in full, process payrolls, process inbox requests and complete all tasks while payroll team members are out.

Attendance is critical in this position due to daily deadlines. 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.