Job Category:
Medical/Health
Reference Code:
312083
Position Type:
Full Time, Employee
UnitedHealth Group is among the most ambitious Fortune 25 companies you'll ever meet. Through our family of businesses, we're working to make the health care system perform better for more people, in more ways than ever.

Simply put, we think the entire system can be greater than it's ever been. And that drives us to work harder, aim higher, and expect more from one another.

Here, you'll be empowered to make an immediate impact for millions of others. And you'll achieve more than you ever expected. How does that fit with your plans?
Peer Support Specialist - Farmington, NM - Farmington, NM 87401
UnitedHealth Group is an innovative leader in the health and well-being industry, serving more than 55 million Americans. Through our family of companies, we contribute outstanding clinical insight with consumer-friendly services and advanced technology to help people achieve optimal health.

OptumHealth is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.
 
If you want more meaning in your career - as a clinician or a business professional - think of OptumHealth as your calling.
 
By providing 60 million Americans with information, tools and solutions, we are helping to guide them through the health care system, financing their health care needs, and enabling them to achieve their personal health and well-being goals.
 
OptumHealth improves the quality and efficiency of health care through personalized, caring and lifelong services for consumers and employers.

 
Peer Support Specialist - Farmington, NM
 
Position Description: 
Models and promotes the core values of the Collaborative and OptumHealth New Mexico.  Position is responsible for assisting consumers with defining their goals for recovery, developing the skills and knowledge needed for the consumer's recovery, and accessing services; supporting consumers who need assistance placing grievance complaints; building the consumer centered and recovery orientation of the OptumHealth New Mexico through training, engagement in quality review, and enhancing the availability and accessibility of community consumer run programs and services.
 
Primary Responsibilities:
  • Uses his/her own recovery experience and training to assist consumers with defining their recovery goals, and developing the skills and knowledge needed for the consumer's recovery.

  • Interface with local consumer run organizations and services in order to maintain current lists of available services and to provide support and assistance as agreed by OptumHealth and the local organization.

  • Help communicate plan information to and with consumers and consumer organizations.

  • Participate in OptumHealth quality review processes, gather quality information from consumers

  • Assist and support consumers with grievance processes.

  • Facilitate training events and education experiences with and for consumers and their families, as well as OptumHealth New Mexico staff, providers and agency personnel.

  • Collaborates with Care Coordinators, Utilization Managers, providers, and community agencies and organizations to facilitate access to and transition between services.

  • Collaborates with Care Coordinators, Utilization Managers, providers, and community agencies and organizations to identify consumers who may benefit from care coordination, and/or peer support.

  • Assists with the development of care coordination plans.

  • Through collaboration and consultation with other staff promotes a culture in which the consumer's unique recovery goals, needs, point of view and preferences are recognized, respected, and integrated into treatment, rehabilitation, and community self-help activities.

  • Create peer and family support groups throughout the region


At OptumHealth, you will perform within an innovative culture that's focused on transformational change in the health care system. You will leverage your skills across a diverse and multi-faceted business. And you will make contributions that will have an impact that's greater than you've ever imagined.


Qualifications:
 
The State of New Mexico requires UnitedHealth Group to ask the following questions as part of the application process for this position:
  • Self-disclosure as a current or former consumer of mental health or substance abuse services, required.

  • One (1) year demonstrated mental health or substance abuse recovery, required.

  • Current non-restricted driver's license, required.

  • 1 year + of data entry experience, required.

  • 1 year + or professional computer experience, required.

  • High school diploma or GED, required. Master's or doctoral degree in psychology, social work, counseling or related field; or registered psychiatric nurse, preferred.

  • Successful completion of a certified peer specialist training program, preferred.

  • Ability to facilitate training events. 

Diversity creates a healthier atmosphere:  equal opportunity employer M/F/D/V
 
UnitedHealth Group is a drug-free workplace.  Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.



Additional Information:

  • Travel Percentage: 25%

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Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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