RESPONSIBILITIES:

·         Interpret physicians prescriptions.

·         Contact doctors or other prescribers and/or patients to verify information on prescriptions and expedite processing of order.

·         Track order status and outstanding issues.

·         May consult with patients regarding the use of medications and potential drug interactions.

·         May take calls from customers regarding lost orders or dispensing errors.

·         Maintain daily production, quality and service levels.

·         Vary work priorities and activities to accommodate business needs.

·         May train less experienced pharmacists.

Essential Functions Include:

·         Provide oversight and quality assurance to pharmacy technicians. Interpret physicians or prescribers prescriptions.

·         Contact doctors and/or patients to verify information on prescriptions such as drug strength, prescription sig., and drug name in order to expedite processing of orders.

·         Verify and confirm validity of controlled substances.

·         Verify prescription information entered in the system by data entry or order entry.

·         Contact physicians for new and/or transfer authorization.

·         Work with physicians to convert prescriptions to generic or preferred drugs whenever possible.

·         Consult with patients regarding the use of medications and potential drug interactions.

·         Back up other pharmacists as needed, perform additional duties as assigned by management, or train less experienced pharmacists.

QUALIFICATIONS:

·         RPh or Pharm D license required and in good standing

·         Ability to read and interpret prescriptions

·         1 to 2 years experience in retail pharmacy setting preferred

·         Knowledge of PBM industry/Managed care industry helpful

·         Strong focus on customer service, quality and accuracy

·         Ability to manage timelines and meet tight client deadlines

·         Flexibility to adapt in changing environment

·         Advanced problem solving skills and the ability to work collaboratively with other departments to resolve issues

·         Good oral and written communication skills

·         Willingness to work flexible schedule for peak volume times.