Pharmacy Program Manager

Job Description:

Position Summary

The Pharmacy Program Manager is primarily responsible for managing multiple facets of program implementation and maintenance for the Pharmacy Services Department. The project manager works to facilitate diverse constituents to achieve program goals, as well as understand and track timelines for implementation of operational process. The project manager works closely with the Pharmacy Operations team to ensure adequate infrastructure is implemented, maintained, and documented.
This position requires a project manager who can work with minimal oversight to identify needed resources, define roles and responsibilities, and arrange for the assignment of key project participants. Duties include project planning, project execution and control, resource supply/demand management, communication, risk analysis, quality assurance, team and vendor management, and project implementation.
The project manager will facilitate and contribute to projects within the department, across the company, and with external vendors.

General Responsibilities

  • Responsible for tracking and managing timelines of implementation related to Pharmacy department projects; define, document and consolidate the requirements from multiple work groups, delivering high quality analysis deliverables, such as work flow diagrams, policies and procedures, project timeline documents and status reports
  • Prepare and/or assist in preparing functional and detailed specifications for applications development; take a strong lead in the direction of work groups to achieve such.
  • Work with senior level stakeholders and IT managers to develop solution planning and strategic project initiatives
  • Ensure that processes are being appropriately documented to support the ongoing operations of the individual project
  • Provide support to team members for day to day problem solving; responsible for deep understanding of all program processes to aid in the support and troubleshooting of the implementation and ongoing operations of the project
  • Provide input and recommendations with analytical insight in a concise and timely manner to support present and future operations of the department
  • Work as part of a team to define and develop solutions to support programs and meet the organization's business requirements
  • Develop and lead high quality project plans to ensure the delivery of application solutions including design, development, test, and implementation
  • Manage implementation of internal clinical pharmacy programs
  • Create and conduct acceptance testing of vendor delivered solutions.
  • Maintain strong focus on outsourced partner/vendor relationships and assist in reporting on key activities in a timely and analytical manner; resolve day to day problems that impede operational flow and process
  • Other responsibilities as assigned may include departmental goals, training, documentation of data flow, process workflow, process improvement, QA implementation, audit prep, etc.

    REQUIRED EDUCATION AND EXPERIENCE
  • Bachelor's degree in Business Systems or Information Systems, or an equivalent combination of experience and education.
  • Minimum 5 years experience in the healthcare field implementing large scale projects involving multiple partners, vendors, and initiatives.
  • Minimum 3 years project management experience.
  • Master's Degree in business or healthcare preferred.

    REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
  • Experience with disease management programs preferred.
  • Experience with Pharmacy Management preferred.
  • Experience with financial and statistical reporting, as well as project reporting, is essential.
  • Understanding and experience with healthcare reimbursement and claims highly desirable.

    We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.



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