Pharmacy Technician Doctor Call- Hours are M-F 9:30-6:30p and two Saturday's per month 8a-2p

Must be certified tech with considerable experience- Working with existing patients. Follow Up is key because it requires a tremendous amount of patience and ability to set tasks for follow up and adhere to them, high volume and requires a very high level of professionalism with excellent phone skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.
• Receive inbound calls from facilities and/or physician offices and initiate outbound calls to obtain new and/or existing prescription orders
• Initiate outbound calls to prescribing physician's office to validate authenticity of prescriptions received via fax from non-prescribing facility or physician's office
• Initiate outbound calls to prescribing facilities or physician's office to clarify missing or illegible information on new and renewal prescriptions received via fax
• Forward prescriptions to Imaging Department in timely manner to initiate the prescription fulfillment process
• Other duties and responsibilities as assigned including but not limited to:
• Work overtime with little or no notice as needed
• Attend team meetings, phone conferences, and training as needed
• Know, understand, and follow teammate guidelines, employment policies, and department or company procedures
• Consistent, regular, punctual attendance as scheduled is an essential responsibility of this position
• Pharmacy Technician Certification required; demonstrate and maintain good standing with State Board of Pharmacy
• Minimum of 2 years' experience as a Pharmacy Technician
• Experience as a Pharmacy Technician in a mail order pharmacy preferred and/or experience in inbound/outbound call center preferred  
• Typing speed of 40 wpm required
• Basic computer skills and proficiency in MS Word, Outlook