Are you a high energy team player, looking to join a dynamic customer-focused Contact Center?  If so, Custom Direct, located in Harford County would like to speak with you.  We currently have temporary openings for Customer Service Phone Agents available.  The assignment will last three-six months and benefits will not be offered.

Responsibilities

-Building rapport and helping our customers while researching, processing, and answering their phone calls and questions

-Positive attitude and listening skills while problem solving customer inquiries

-Assist customers with orders and offer additional products through up selling and cross selling techniques

Qualifications

-High School diploma or equivalent

-Ability to type a minimum of 35 wpm

-Excellent customer service skills, good phone etiquette and professional demeanor/attire

-Previous customer service experience require

Custom Direct is a highly secure and drug free work environment.  All candidates must submit to drug testing and background investigation.

 Please apply online at www.cdi-us.com