| Our Culture At Boehringer Ingelheim, we deliver Value through Innovation by living our fundamental principles of Lead & Learn. We have high expectations for our employees. We require employees at all levels of the organization to take initiative, stay connected, grow together, and achieve outstanding results. To enable high performance, we provide opportunities for personal growth, a collaborative and inclusive work environment, and exceptional employee benefits. We reward high achievement with recognition, opportunities and competitive pay. We hold ourselves to the highest standard of excellence and count on each other to go the extra mile in everything we do.
Principal Software Engineer
Boehringer Ingelheim is currently seeking a talented and innovative Principal Software Engineer to join our IT department located at our Bedford, OH facility. As a Principal Software Engineer, you will Partner with the business client community to analyze, recommend and provide technology solutions. As a subject matter expert, collaborate with IT, business clients, and/or solution providers to improve productivity and enhance processes in support of the client's business goals. Responsibilities will be technical leadership, project management, software design/development, and baseline support. As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies’ success. We realize that our strength and competitive advantage lie with our people. We support our employees in a number of ways to foster a healthy working environment, meaningful work, diversity and inclusion, mobility, networking and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim’s high regard for our employees. Responsibilities:
Perform second-tier help desk support by responding to client calls, troubleshooting, and resolving them in assigned business areas.
Creation of technical specifications, based on functional specifications, to insure that a high quality system/application is developed and deployed.
Provide user support and trouble shooting activities by conducting problem-solving analysis and implementing corrective actions in order to maintain business processes. Assist users with questions in extracting data/information from supported applications.
Position will make recommendations for development and software tools/technologies to assist with the development and support process.
Position partners with business to understand their needs and makes recommendations for new technology solutions to provide business enhancements.
Position will follow the system life cycle process including validation documents as applicable.
Maintain and enhance technical expertise in relevant application environments, programming languages and technologies as well as application software development techniques.
Training and knowledge transfer on lab technologies with peers and users.
Assist with formally and informally increasing the company’s combined knowledge of the tools.
Assist with the IT change control process and development of IT SOPs for supported applications.
Requires the ability to work flexible hours and weekends due to the expected interruptions that will occur from directly supporting users and applications.
Installation, configuration and support of externally developed software packages as well as support and enhancement of custom-written software.
Requirements:
- 5 to 7 years of development and support experience with laboratory information systems (such as LIMS, Chromatography system, Electronic Notebooks) and related devices.
- Requires: Manufacturing or pharmaceutical / healthcare organization experience.
- Relevant database knowledge; Oracle and/or Microsoft SQL Server.
- Familiarity with relational database fundamentals and concepts.
- Demonstrated ability to translate business requirements into technical specifications and solutions.
- Strong interpersonal, verbal, writing, presentation and facilitation skills.
- Strong analytical skills to comprehend existing business processes and related IT standards and requirements.
- Knowledge of and proficiency with Microsoft Windows, MS Office Suite.
- Bachelor degree in Science (Chemistry, Biology or Computer Science preferred) with relevant experience required
Preferred Skills:
- Solid understanding of GMP & GLP environment.Technical certifications in common quality applications and or IT technologies preferred
- An MBA or advanced degree would be beneficial
- Experience with Labware, Waters, Agilent products extremely beneficial.
Boehringer Ingelheim is firmly committed to ensuring a safe, healthy, productive and efficient work environment for our employees, partners and customers. As part of that commitment, Boehringer Ingelheim conducts pre-employment background investigations and drug screenings. Boehringer Ingelheim is an equal opportunity employer. M/F/D/V
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