Problem-solving with a purpose.

As a member of Epic's Technical Services team, you will directly impact the way 40% of Americans receive healthcare - in fact, it's likely your work will affect the life of someone close to you. You'll become a trusted advisor to Epic's customers, and collaborate with bright and innovative colleagues to deliver top-notch technical guidance.

You'll build strong and lasting relationships with your customers while ensuring they realize their full potential using our software. You will gain an understanding of your customers' history, challenges and goals, and work closely with their IT staff to resolve complex issues and achieve successful outcomes. You'll apply your creativity and problem-solving skills to discover and design unique solutions for a broad array of issues, from configurations improving efficiency and patient safety to optimizations and software upgrades.

Technical Services is dynamic and fast-paced, and requires quick-thinking, motivation and a willingness to learn. You'll enjoy opportunities to take ownership of meaningful projects and make a difference at some of the nation's most respected healthcare providers.

More than just important work.
Epic is located in Madison, Wisconsin, a city regularly ranked as one of America's best places to live. You'll earn competitive wages and receive benefits befitting a leading software company (401k match, great health insurance, life insurance, performance bonuses and stock appreciation rights). Epic's environment is one of continuous learning; you'll have access to opportunities to expand your skill set and share your knowledge with others.

Requirements

·         BS/BA or greater in engineering, math, statistics, physics, MIS, or other hard science with strong academic performance

·         Resourceful and confident under pressure

·         Ability to absorb complex technical concepts and communicate them to a non-technical audience

·         Demonstrated creative problem-solving approach and strong analytical skills

·         Eligible to work in the U.S. without sponsorship

·         Relocation to Madison, WI (reimbursed)

What We Do (Company Profile)

Epic is a national leader in software development for healthcare systems. We create and implement a wide range of integrated software for many of the largest healthcare organizations in the country. Our software improves patient care and reduces costs. Over the last 15 years we have seen steady growth, and currently, organizations using our software care for about 140 million people across the United States. That means that 1 in 3 people in the U.S. are directly affected by the work we do.   Beyond all of that Epic is an exciting, innovative place to work.

Benefits

·         State-of-the-art work environment, casual dress code, themed buildings, gourmet cafeteria, underground parking, a treehouse

·         Health insurance coverage starting on day one of employment.  We also offer dental, vision, and life/disability coverage

·         Four-week paid sabbaticals every five years

·         401(k) plan with company match

·         Stock Appreciation Rights

·         Learning opportunities: Go on-site to our customer organizations to learn from some of the best healthcare providers in the world and take advantage of career development classes provided on-campus and on-the-job

·         Make a significant contribution that improves the health and well-being of people around the globe