Get new similar jobs by email for

Process Expert Sr - Vendor Gov...


Job Summary

Mason, OH
Other/Not Classified
Job Type
Full Time
Career Level
Experienced (Non-Manager)
Job Reference Code

Process Expert Sr - Vendor Governance - PS4300

About the Job


Your innovation. Our impact. At Anthem, Inc., it's a powerful combination, and the foundation upon which we're creating greater access to care for our members, greater health for our communities, and greater experiences for our customers. Innovation is a top priority. Here, you'll have an opportunity to work in a collaborative environment that brings together industry leaders and technology experts, so together we can drive the future of health care.

This is an exceptional opportunity to create solutions and programs that can truly make a difference at one of America's leading health benefits companies and a Fortune Top 50 Company.

Supports multiple operations departments by participating in project and process work.

Primary duties may include, but are not limited to:

  • Researches operations workflow problems and system irregularities
  • Develops, tests, presents process improvement solutions for new systems, new accounts and other operational improvements
  • Develops and leads project plans and communicates project status
  • Provides process direction and decision making for all minor and major project work
  • Provides guidance to process experts.
  • May perform duties as a lead when involved with enterprise wide initiatives/projects.


Requires a BA/BS degree; 8-10 years' experience in business analysis, process improvement, project coordination in a high-volume managed care operation (claims, customer service, enrollment and billing) with the ability to analyze workflows, processes, supporting systems and procedures and identifying improvements; or any combination of education and experience, which would provide an equivalent background.

Experience with Vendor Governance oversight and a proven track record in implementing or improving and then executing on process/procedures in a fast paced and complex environment is an asset.

Experience in evaluating and making recommendations on self service tools is an asset.

Needs to be highly motivated, driven and customer centric

Anthem, Inc. is ranked as one of America's Most Admired Companies among health insurers by Fortune magazine and is a 2017 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at antheminc.com/careers. EOE. M/F/Disability/Veteran.


Job Tools