Confidential Posting
We are looking for an Business Account Manager for the Denver Colorado market. The ideal candidate will come from a Manufacturing or distribution background with strong customer focus working with large key accounts. This candidate will have strong systems background and process improvement experience.
· Manage matrix organization responsible for all aspects of customer service for customer including: order processing, operations and inside sales.
· Report monthly and quarterly through internal management and customer Strategic Alliance management team, financial and non-financial Service Level Metrics such as, but not limited to: Program Spend, First Cost Savings, On-Going Cost Savings, Automation Savings, Operational Savings, On Time and Complete Shipments, Fill Rate, Program Compliance, and the like.
· Facilitate process improvement solutions through program sourcing vendors, establishing effective policies and procedures.
· Coordinate and deliver spend, both direct and indirect to divisions and end users in an effort to maximize total value proposition.
· Work closely with all aspects of Procurement, Sourcing, Engineering and senior management functions to ensure constant relationship building efforts are underway.
· Develop Strategic systems integration tools working with ERP system to drive process improvement
· Work with Engineering Standards to consolidate and substitute material for cost savings. This includes converting customer requirements to preferred supplier base and negotiating positive cost side negotiations.
· Produce positive operating margins to through key programs.
· Develop and coordinate a comprehensive strategy for program rollouts that will allow to introduce capabilities and all aspects of the current program along with key stakeholders.
· Manage and direct LEAN Value practices and processes with customer on a go forward basis.
Requirements
· 5 + years in program, operations or account management with national accounts over 10 million in spend.
· Strong ERP system experience
· Must have customer alliance integration background
· Need Supply chain and process improvement experience
· Experience with MRO and VMI programs preferably in the Energy or Power Generation sector
· Must have excellent verbal and written communication skills
· Ability to drive business relationships at many levels with customer and internal employees.