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Process Technician


Job Summary

Johnson Controls
Kernersville, NC
Other/Not Classified
Job Type
Full Time
Career Level
Experienced (Non-Manager)
Job Reference Code

Process Technician

About the Job

What you will do
Under general supervision, analyzes statistical control data to identify and maintain favorable trends in process and product quality for the plant.  Involves process engineering and production supervision as necessary to identify and correct the cause and eliminate/minimize future occurrences.  Directs activities to ensure success of corrective actions and the statistical control process. Ensure that the quality management system is used in the standard in which it is designed, and that the system always complies with the requirements of the current version of the ISO 9001/IATF 16949 specifications.

How you will do it

  • Reviews statistical control data maintained by machine operators to gain insight into corrective action.

  • Selects and analyzes operations or processes to be monitored with statistical control charts through interface with the Quality Control Department.

  • Evaluates causes of process variations and identifies probable causes; interacting with process engineering and production supervision as necessary to confirm the cause and identify the appropriate corrective action to resolve unacceptable quality conditions.

  • Organizes and directs corrective action teams to solve process control problems.  Conducts quality and process control training for hourly and salaried personnel.  Coordinates special projects as assigned and assists in proper implementation.  Responsible for coordinating process controls of new product lines.

  • Will assist General Manufacturing Supervisor in all areas of daily operations of the department and will substitute for the General Manufacturing Supervisor in his/her absence.  Some of the areas will include the following:  instruct and train personnel to perform work assignments efficiently and safely; assign work to meet daily manufacturing requirements; familiarize personnel with Company rules and regulations; administer the health, environmental and safety program in the work center, enforce health, environmental and safety standards, work practices and housekeeping; recommend improvements in job methods and processes; prepare all required reports.

  • Continuously improve quality systems.

  • Diagnose and correct improper quality practices.

  • Uses required guages and equipment to verify quality constraints in our manufactured products.

  • Take lead ownership role in responding to external and internal customer quality issues using prescribed problem-solving methodology.

  • Protect customers from defects by the application of production control plans, mistake-proofing techniques, layered audits.

  • Overtime is required to meet internal and external customer requirements.

  • Performs other duties as assigned.

What we look for

  • Associates degree, preferred.

  • Minimum two year’s experience preferred.

Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.


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