Clifford Thames is a privately owned company, established in 1948 and with an annual turnover of around £34 M and 350 employees.

Clifford Thames is a Tier -1 supplier of products and services to the automotive industry; we focus on strategic and long-standing relationships with our customers who are supported from three divisions:

Dealer Services

Delivers multi-language software applications and data to franchise dealers to improve

profitability and meet Vehicle Manufacturer standards. Products include fleet repair

authorization platform, menu pricing, quality measurement, service marketing and CRM, and parts ordering and inventory management applications

Parts Cataloging

Global business that compiles, maintains and publishes parts catalogs for Vehicle

Manufacturers in a wide range of formats including electronic parts catalogs (EPC).

Clifford Thames provides both cataloging systems and resources from low cost centres in Poland and India

Billing Services

Provides a full service billing platform to manage third party relationships (eg tire suppliers) between the Vehicle Manufacturer and the franchise network covering fleet business, wholesales parts, distributor billing and non OE parts such as tires and paint. Clifford Thames provides an ordering platform, invoicing, money management and reporting.

Our main offices are in the UK, Germany, Poland, United States and Australia

with additional offices in Denmark, Japan, South Africa and India.

For more information visit www.clifford-thames.com

Clifford Thames, Inc. is the North American subsidiary of Clifford Thames UK and is currently seeking an experienced technical sales person who has the motivation and dedication to drive telesales coupled with sound technical and automotive skills.

Reporting to the Office Operations Manager of Clifford Thames Inc and entirely supporting an Electronic Parts Catalog (EPC), main responsibilities will include:

·         Daily Outbound Telesales and follow up calls

·         Providing sales reporting, strategy and marketing suggestions to increase EPC sales

·         Provide Technical Assistance to Dealership personnel for DVD, LAN and Web Concerns related to the EPC

·         Provide training support for new and existing customers on the product

·         Take order information and process orders for new catalog subscriptions.

·         Receiving incoming phone calls from dealer customers

The successful candidate must have a high degree of interpersonal and analytical skills, excellent oral and written communication skills, ability to prioritize daily workload and tenacity and willingness to follow a problem through to ultimate resolution.  Computer skills in the areas of LAN installation and configuration, WEB browser settings and overall PC troubleshooting are mandatory. A degree in a related field is preferred but candidates with a high school diploma or GED equivalent and a proven background will be considered.  Initial working hours are 8.00 am – 5.00 pm

Candidates will also ideally have:

·         Dealership or Aftermarket parts and service operations experience

·         A can do attitude with willingness to perform whatever tasks are necessary to get the job done.

In return, Clifford Thames, Inc. can offer competitive compensation and a benefit package.