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| US-Product Support Rep |
| Status: | Full Time, Employee | Salary: | Commensurate with Experience |
Reference Code: | 35767 | |
| Job Location: | Dubuque, IA 52003 | |||||
| Job Category: | Customer Support/Client Care | |||||
RelayHealth is an intelligent network with solutions that improve clinical communication, accelerate care delivery, and drive cash collection by connecting patients, providers, pharmacies, payors and financial institutions. At RelayHealth, we possess unique channel strength across all key segments of healthcare with established leadership in real-time transactions processing, a strong portfolio of transactional businesses, and the stability, trustworthiness, and resources of proven organizations. Responsible for responding to product application support questions from customers regarding the company's software. Analyzes problems with software applications to identify problem area(s) and recommend corrective action. Recommends solutions to customer application questions. May utilize specialized domain expertise related to the specific application of the software to resolve customer problems. General Office Demands No agencies please. Qualifications Minimum Requirements 1+ year product applications support experience Healthcare billing/strong terminology experience Previous call center experience First level client support Experience driving processes Strong technical skills - PC skills, Command Line, Networking, Windows environment Excellent writing skills Previous experience with a Claims Management Software Solution is a strong plus Education BS degree or equivalent experience. Benefits Company Statement McKesson offers a competitive compensation and benefits package. McKesson is everywhere in healthcare. We offer a wealth of opportunity for individuals with a desire to make a difference in providing industry-leading, integrated healthcare services and solutions. Individuals with the passion to be a part of our entire continuum of patient-focused care. It's you and McKesson - empowering healthcare. Visit www.mckesson.com/careers for more information. As an equal opportunity employer, McKesson Corporation unites the talents and contributions of all to advance the power of healthcare. The material contained herein is provided for informational purpose only. All open jobs offered by McKesson Corp. on this recruitment system are subject to specific job skill requirements. The job skill requirements, qualifications, and preferred experience are determined by a subsidiary, office or department within the company which is offering the position, and all positions are subject to local prevailing employment laws and restrictions. This would include immigration laws pertaining to work authorization requirements and any other applicable government permissions or compliance. The materials on this site are provided without warranties of any kind, either expressed or implied, including but not limited to warranties regarding the completeness of information contained on this site or in any referenced links. While McKesson Corp. attempts to update this site on a timely basis, the information is effective only as of the time and date of posting. By providing your application to McKesson Corp. you hereby consent to McKesson Corp. obtaining personal information regarding you that is related to the position applied for. You also consent to McKesson Corp. transferring your application details to our recruitment partners for their review and assistance. You also consent to McKesson Corp. keeping your application on file for 6 years. McKesson Corp. is an equal opportunity employer. The information on this site is for information purpose only and is not intended to be relied upon with legal consequence. ![]() |
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