Product Support Representative I

Position Description:

DJO has an immediate opening for Product Support Representatives I for our Distribution Center located in Plainfield, IN.

The Product Support Representative I provides technical support and customer service to product end-users, dealers, and sales staff. Responsible for the efficient and accurate processing of all customer orders, returns and inquiries supporting multiple channels and brands.

Headquartered in San Diego, CA (Vista), DJO Incorporated is a leading global provider of high-quality, orthopedic devices, with a broad range of products used for rehabilitation, regeneration, pain management and physical therapy sold through our DonJoy, Empi, CMF, Aircast / Procare, DJO Surgical, and Chattanooga Group business units.

We are the largest non-surgical orthopedic rehabilitation device company in the United States and among the largest globally. We also develop, manufacture and distribute a broad range of surgical reconstructive implant products through our DJO Surgical business unit.

We believe that our strong brand names, comprehensive range of products, focus on quality, innovation, customer service, extensive distribution network, and our strong relationships with orthopedic and physical therapy professionals have contributed to our leading market positions.


To Apply Visit DJO Incorporated

Qualifications:

Education

- High School Diploma required

- One-year higher education or college with concentration in technical related field, or one year of technical customer service related experience

Experience

- Must have 1 year technical experience troubleshooting products via the telephone

- Mechanical and/or electrical experience preferred

- Minimum one year successful Customer Service experience required or demonstrates skills and performance necessary to perform essential job functions

- Communication skills, both written and oral, are professional and well developed.
Computer Skills

– PC proficiency including order entry and MS Office Products required

- Track record of company longevity / loyalty (3+ years)


DJO is a portfolio company of the Blackstone Group.

EEO/AA-M/F/VET/HANDICAP