Courion is a leading provider of access governance, provisioning and compliance solutions. Courion’s award-winning Access Assurance solutions are used by more than four hundred organizations and over 7.5 million users worldwide to quickly and easily solve their most complex identity and access management (password management, provisioning, and role management), risk and compliance challenges.

Courion’s unique approach ensures that only the right people have the right access to the right resources and are doing the right things.  Our comprehensive approach increases operational efficiency and transparency, strengthens security, and improves compliance, while delivering the industry’s fastest time to value and lowest total cost of ownership. With hundreds of customers across all industries, Courion has been recognized by industry leaders including SC Magazine's Best of 2008 Identity Management Solution and as an Info Security 2008 "Hot Company."

The Professional Services Engineer is a member of the Courion's Professional Services organization, responsible for the implementation of customer enterprise Identity Management solutions using Courion's product suite. As a member of an implementation team, the Professional Services Engineer works closely with our Identity Management Consultants (IdMCs) to adhere to Courion best practices in the delivery of solutions.

Responsibilities

The Professional Services Engineer serves as the technical interface between Courion and the customer, and is critical in assisting customer assigned administrators with knowledge transfer and overall product knowledge. The Professional Services Engineer utilizes a wide array of skills and technologies to accomplish implementation tasks and overall project objectives. Skills include enterprise software installation/configuration, scripting, macro/query writing, software troubleshooting/debugging, business analysis, and project management.

Qualifications

·         Prior experience deploying enterprise software systems in customer environments

·         Intermediate to expert level skills (2-5 years) in at least two of the following scripting languages (VBScript, JavaScript, or Perl)

·         Strong database query experience in a relational database environment (SQL Server, Oracle, or Sybase)

·         Experience with Active Directory, Novell NDS, or LDAP

·         2-5 years developing web applications using HTML and ASP

·         Strong troubleshooting, communication, customer interaction skills

·         Exposure to XML and XSLT is highly desirable

·         Project management skills highly desirable

·         Must be able to travel up to 70% (primarily US and possibly WW)

·         BS in Computer Science or equivalent work experience