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Program Director E-Solutions S...


Job Summary

Delphi, IN
Other/Not Classified
Job Type
Full Time
Career Level
Experienced (Non-Manager)
Job Reference Code

Program Director E-Solutions Strategic Relationship Management (PS4496) Remote from Indiana, Kent...

About the Job

Your Talent. Our Vision. At Anthem, Inc., it's a powerful combination, and the foundation upon which we're creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.
This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.

This position is available for remote work provided the candidate CURRENTLY resides in Indiana, Kentucky or Ohio

The Program Director role is a member of our E-Solutions Strategic Relationship Management team. Our team is responsible for leading enterprise wide electronic solutions initiatives which not only compliment existing EDI (batch, B2B, real time) and the provider portal offerings but identifying new digital opportunities to advance Anthem internally through process improvements and externally with multiple constituents we serve within the healthcare industry.

Responsible for the development and ongoing management of one or more external client facing programs that are multi-state, multi-function and multi-year in scope.

Primary duties may include, but are not limited to:

Key additional skills include relationship management, analytical thinking and problem solving, business acumen, leadership skills in initiative owner role within transformation, proven stakeholder management skills, information technology industry knowledge, financial management and experience with the agile methodology.

Directs the development, planning, prioritization, approval, implementation and compliance of on-going external client facing programs.

Establishes program governance when needed to assure response to issue escalation; develops program budget and ensures program meets its stated objectives.

Provides subject matter expertise in response to day to day business issues; researches applicable subject matter practices; and remains aware of industry trends.

Manages external client facing relationships and partners with corporate and regional business areas.

Develops communication documents and training criteria related to external client facing program success measures.

Develops documentation to support meeting presentations and the tracking and reporting of the programs success.

Provides leadership to program managers and project managers.

Typically reports to an executive.

Program directors typically manage external client facing programs that require managing activities and resources of multiple departments or business areas of the organization.

Program directors typically support business strategies through an integrated portfolio of external client facing programs, projects and initiatives.


Requires a BA/BS degree; 10 + years of experience in external client facing program management, project management; complex business processes, strategic and business planning

Or any combination of education and experience, which would provide an equivalent background.

MBA preferred.

Project management certification (PMP) preferred.

Experience in working with digital portals, electronic data interchange and B2B APIs with commercial, specialty and government business experience is a plus.
Anthem, Inc. is ranked as one of America's Most Admired Companies among health insurers by Fortune magazine, and is a 2017 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company please visit us at antheminc.com/careers. EOE. M/F/Disability/Veteran.

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