Serco North America is a leading provider of highly innovative, fully integrated solutions in information technology, professional services, human capital management, engineering and logistics, national security, and intelligence. By “bringing service to life,” we transform how our clients achieve their missions.

The recent acquisition of SI International, a premier provider of information services, technology, and network solutions, provides an even stronger platform from which we now serve every branch of the military, numerous federal agencies and the Intelligence Community.

Together, our exceptional staff improves services by managing people, processes, technology, and assets more effectively. And, we help instill a more stimulating, high-performance culture where people feel they can really make a difference.

Headquartered in Reston, VA, Serco NA has approximately 11,500 employees, annual revenue of $1.3 billion and is part of a $5 billion global business that has helped transform government and public services around the world.

Program Manager (31833)

Description

The designee is responsible for managing the contractor’s effort under the basic contract and all associated task orders.  This person shall be the single technical point of contract to the government.  The percentage of management is determined by each individual task order.  This is a working level position and the individual is expected to add value to each task order and basic contract management.  Designee shall be available 100% to the government during the life of the contract.  The position is customer-oriented.  A contractor’s overall performance evaluation can be tied to how well the PM performs.  This individual shall be knowledgeable and skilled in financial management processes and budgeting.  He/she shall be skilled in writing and validating technical and financial reports.  This person shall demonstrate good problem solving skills.  The résumé shall list all valid program management experience and the systems or project under the individual cognizant.  Other useful information to validate project management experience is the title and scope of the contract, the amount the contract was awarded, and the number of personnel managed. 

Education:  Bachelor degree in Engineering, Physics, or Mathematics. 

Specific Experience:  Two (2) of the five (5) manager years must be directly related to Navy shore ATC systems.  Résumés shall specify work on specific Navy shore ATC equipment..

In support of this contract, the contractor and the majority of the labor categories shall have specialized experience with many of the listed relevant systems, equipment, and programs.  See Contract clause 5252.237-9401 “Personnel Qualifications” for minimum personnel qualifications.  The ATC, METOC, USAP, and CENTAF systems and programs that the contractor shall be knowledgeable include the following, but are not limited to:

Systems/Equipment (GENERAL)

 Systems/Equipment (SPECIFIC)

Programs

Fifteen (15) years of technical experience in support of professional engineering duties that include: Equipment support, Systems support and programmatic support. Eight (8) years Program Management experience to include: Technology Assessments, Systems Design, Systems analysis, Programmatic Support, Acquisition Planning and Budget Planning. Five (5) years as a manager of ATC systems design/installation. Two (2) of the five (5) years must be directly related to Navy shore ATC systems. Applicant shall have a working knowledge of Federal Acquisition Regulation (FAR) and DOD procurement policies and procedures.

Serco recognizes that it takes a diverse workforce with unique talents and perspectives to solve the challenging problems of our clients. We invite you to become a part of our dynamic team.