NEI is a leading provider of purpose-built server platforms, appliances and support services for application software developers, OEMs and service providers that serve storage, security, telecommunications and enterprise communications markets worldwide. The Company offers a comprehensive suite of lifecycle management services, including solution design, integration control, global logistics, “smart services”, support and maintenance. NEI delivers products and services that software developers need in order to deploy their application as a complete, turnkey solution.  NEI was founded in 1997 as Network Engines, Inc., maintains headquarters in Canton, Massachusetts and currently employs approximately 230 employees. The company filed its initial public offering in 2000 and is traded on the NASDAQ Global Market under the symbol NENG.

SUMMARY:

This position will be initially dedicated full-time to managing all aspects of  R&D Program Management for a specific customer account.  This position coordinates, assigns, tracks and completes multiple projects as required by the customer.  The scope of discipline would span all areas of Engineering, Operations, Quality, Customer Service and Sales order administration processes.  This position is the primary customer contact for Engineering and Operations, working closely with the Sales Account Executive.

PRIMARY RESPONSIBILITIES:

·         Define, create, manage, execute and complete all assigned projects

·         Administer the MR System, processing all specific MRs including:  Development, QA and Customer Service MRs.

·         Liaise with Sales Account Executive and customer as appropriate on day-to-day business and technical issues.

·         Assist engineers, as necessary, in creating and completing Bill of Materials (BOM).

·         Development Statements of Work and track actual expenses against NRE or adders.

·         Coordinate and communicate critical component lifecycles.

·         Manage Product Change Notices on behalf of the customer including the qualification of replacement components and last-time-buys as required.

·         Prioritize projects and activities and maintain project plans.

·         Regularly brief the Project Office team and occasionally senior management on project status, plans and issues.  Attend QBRs with the customer.

·         Create and maintain an action item database using the MR System described above.

·         Ensure final products meet requirements specifications and BOM

·         Create and maintain crucial operational processes

·         Ensure follow through on all action items

·         Review and signoff on project deliverables and obtain customer approvals where needed.

·         Authorize and document deviations from the stated process framework.

·        All other duties as requested by supervisor or department head.

Minimum Qualifications:

• BS degree in a technical field or equivalent experience; MBA preferred.
• Minimum of 5 years experience in project and program management.
• Knowledge of Telco rack mount equipment required.
• Experience with NEBS requirements.
• Experience managing projects in an engineering and manufacturing environment.
• Ability to compose reports and correspondence. 
• Exceptional written and verbal communication skills
• Ability to define problems, collect data, establish facts and draw valid conclusions.
• Ability to read, write and speak English. 

We offer an outstanding benefits package including medical, dental, vision, group life insurance, 401(k) Plan and a generous time off benefit. NEI is an equal opportunity employer.

To Apply:
Please email your resume as a Word doc attachment to apply@nei.com including PMT09051 in the subject line.