Job Summary
- Company
- Policy Studies Inc.
- Location
- TOPEKA, KS 66619
- Industries
- All
- Job Type
- Full Time
- Employee
- Career Level
- Experienced (Non-Manager)
- Job Reference Code
- 11918RKSN03
Program Specialist of Eligibility and Case Maintenance
About the Job
PSI (www.policy-studies.com), is a rapidly expanding, nationally recognized provider of outsourcing, technology, and consulting services to health and human services organizations.
This position works with customers to access government-sponsored programs and receive program services, such as health insurance for family members. Responsibilities include:
• The eligibility function receives and screens applications, and follows up with customers to gather any missing information. The position also verifies income, calculates income, determines eligibility and processes case referrals.
• The case maintenance function oversees multiple case changes such as adding a family member, address changes, income changes, and documenting the changes in the system.
• Analyzes, interprets and applies complex policies and regulations to the customer’s situation utilizing screening information obtained through the application process.
• Displays excellent communication skills, and an understanding of human behavior to establish an atmosphere in which all contacts with the agency are positive.
• Interacts with program participants on a regular, daily basis
• May educate customers on basic program services and eligibility requirements
• Works with customers to meet and achieve program goals and/or maintain program services and eligibility
The ideal candidate will typically possess the following:
• High school diploma or equivalent and two (2) years experience enrollment, eligibility, or case management.
• Experience with MS Office products and in the use of a personal computer.
• Must be able to communicate effectively and professionally, verbally and in writing, to all segments of the population.
• Additional qualification includes four (4) years of problem solving experience
Bilingual Spanish is a plus, but not required
PSI provides comprehensive benefits including medical, dental and vision coverage, paid time off, paid holidays, 401(k), and more!
Talented individuals with a passion for doing socially useful work are encouraged to apply. If you are interested in this position and meet the qualifications, please send your resume and cover letter, including salary requirements.
PSI is an Equal Opportunity Employer
edu-HS Diploma or equivalent
This position works with customers to access government-sponsored programs and receive program services, such as health insurance for family members. Responsibilities include:
• The eligibility function receives and screens applications, and follows up with customers to gather any missing information. The position also verifies income, calculates income, determines eligibility and processes case referrals.
• The case maintenance function oversees multiple case changes such as adding a family member, address changes, income changes, and documenting the changes in the system.
• Analyzes, interprets and applies complex policies and regulations to the customer’s situation utilizing screening information obtained through the application process.
• Displays excellent communication skills, and an understanding of human behavior to establish an atmosphere in which all contacts with the agency are positive.
• Interacts with program participants on a regular, daily basis
• May educate customers on basic program services and eligibility requirements
• Works with customers to meet and achieve program goals and/or maintain program services and eligibility
The ideal candidate will typically possess the following:
• High school diploma or equivalent and two (2) years experience enrollment, eligibility, or case management.
• Experience with MS Office products and in the use of a personal computer.
• Must be able to communicate effectively and professionally, verbally and in writing, to all segments of the population.
• Additional qualification includes four (4) years of problem solving experience
Bilingual Spanish is a plus, but not required
PSI provides comprehensive benefits including medical, dental and vision coverage, paid time off, paid holidays, 401(k), and more!
Talented individuals with a passion for doing socially useful work are encouraged to apply. If you are interested in this position and meet the qualifications, please send your resume and cover letter, including salary requirements.
PSI is an Equal Opportunity Employer
edu-HS Diploma or equivalent
Company Tools
Contact Information
Policy Studies Inc.
