This position is responsible for supporting the IT applications that enable the sales and marketing processes / organizations within PerkinElmer. As such, this individual will work closely with business users through the project life cycle, from concept, through development/configuration testing, training and support. He / she will be responsible for analyzing current business processes and identifying opportunities for improvement and will take an active and hands-on role in configuring the systems and addressing technical constraints to deliver these improvements. In addition, there will be a strong emphasis on training and support, ensuring the user community is effectively using the tools in place and administering the system in response to business changes.
 

Candidate must have prior SFA and SAP/CRM experience and past experience with Salesforce.com. Experience leading projects. Initial projects will focus on software implementation and rollout of CRM & SFA applications with some international travel required.

Technical Skills:

• SAP CRM V7 application including functional Sales and Marketing experience
• 5 + years Business Systems Analysis and Solution Design
• 5 + years Requirements Analysis, Refinement of Business Requirements into Technical Specifications.
• 3 + years of SAP CRM Sales and Marketing experience from either the business or IT side, SAP CRM V7 highly desired.
• 3 + years of Application Design and/or Development.
• 3 + years working with a third party software package
• Prior experience with Salesforce.com would be helpful
• Strong capabilities using Microsoft Office

Communication Skills:

• Effectively communicates with and engages all levels of the organization verbally and in writing; translates technical decisions and strategies into business terms and implications, produces clear, understandable documentation geared for all audiences.
• Must be able to help internally “sell” and “service the user group. Be the “voice” of the user community to represent to management commonly requested and needed changes to the application Able to build strong relationships with the managers of the user group to ensure proper use of the application
• Demonstrated experience organizing and conducting training.

Business & Organizational Knowledge:

• Understands PerkinElmer business and IT systems.
• Demonstrated experience working with Sales & Marketing community.
• Allocates time and resources efficiently, continually seeks ways to improve individual/team efficiency

Change Management:

• Exhibits an assertive personality with a strong bias for action with a results-orientation; tackles tough problems with firm deadlines.