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ABOUT US
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Experian Consumer Direct, part of Experian Group Limited, delivers online credit reports, credit scores and credit monitoring products to consumers all across the United States. Our products promote greater financial health and opportunity among consumers by enabling them to understand, manage and protect their personal information.
We focus on people - our employees, partners and customers.
Strong relationships are an essential component of our business. We are committed to excellence, and each employee plays a key role in the success of the business. We value our partners and customers and continuously provide innovative, powerful and beneficial products to help support their success.
Our environment is dynamic, fast-paced, challenging and rewarding.
As a leading source for consumer credit products, we are committed to meeting the high expectations we set for ourselves. It is our policy to ensure equal employment opportunities to all persons. If you are looking for a career that provides opportunities to grow both personally and professionally, consider Experian Consumer Direct - a company with a stellar performance record and a vibrant future.
Manages complex projects to deploy product and/or technology initiatives. Provides guidance for other project managers in the PMO. Participates in the continuous improvement of PMO standards, practices and tools. Ensures adherence to project standards.
General
• Manages complex projects to deploy product and/or technology initiatives.
• Acts as overall leader of projects and project teams.
• Reviews and provides feedback on project deliverables and project management activities.
• Organizes, plans and controls projects to achieve plan.
• Identifies risks and risk plans; manages and mitigates risks.
• Anticipates issues and manages their resolution.
• Coordinates project dependencies.
• Influences stakeholders and teams to achieve project goals.
• Proactively communicates with stakeholders and teams.
• Acts as liaison among Champion, Sponsor and Steering Committee.
• Provides feedback and information to Champion and Sponsor.
• Reports issues, problems, status and successes to stakeholders and teams.
• Ensures adherence to project standards.
• Ensures that metrics are gathered, analyzed and reported.
• Provides guidance for other project managers in the PMO.
• Participates in the continuous improvement of PMO standards, practices and tools.
Potential Career Paths
• Project Manager to Sr. Project Manager
• Sr. Project Manager to Program Manager
Data Access Requirements (QA, Stage and Production environments)
• No production data access is required for this position.
SUMMARY
ESSENTIAL JOB FUNCTIONS
• Defines, organizes, plans, leads, coordinates, controls and executes complex work efforts to deliver products to partners and customers within defined constraints for time, cost and quality/scope.
• Responsible for all aspects of design, development and deployment in assigned projects.
• Responsible for executing the following project management processes:
o Scope management - ensuring the project includes all work required for successful delivery.
o Plan management - developing project plan, including detailed work plans and estimates, and managing the project based on the plan.
o Time management - developing schedule and ensuring timely achievement of milestones.
o Cost management - developing budget and ensuring project is completed within budget.
o Quality management - ensuring that project outcomes meet requirements.
o Human resource management - identifying the appropriate knowledge and skills for project tasks and ensuring the effective use of human resources.
o Communications management - ensuring timely and appropriate generation, collection, dissemination, storage and disposition of project information.
o Risk management - identifying, analyzing and responding to project risks.
o Metrics analysis - identifying, capturing, analyzing and improving key indicators of project success, and leveraging these to improve future projects.
• Conducts projects in compliance with the Product Delivery Life Cycle (PDLC) and other project standards.
• Participates in project audits conducted by the PMO or Experian's auditors.
• Maintains knowledge of ECD's products and internal business operations and related strategies.
• Supports and contributes to achieving company and departmental goals and objectives.
• Adheres to all company and departmental policies and procedures.
• Manages multiple projects simultaneously.
• Submits completed status reports (detailed, summary and executive level) in a timely manner.
• Proactively works project issues and keeps management informed about critical issues and their resolution.
• Actively participates in PMO team meetings and project update sessions.
• Some travel may be required.
• At least seven years of progressive experience in project management managing technology and product related projects.
• Strong leadership skills.
• Results driven and goal oriented.
• Highly motivated and able to take initiative; demonstrated ability to work with minimal supervision.
• Ability to organize and prioritize.
• Strong problem solving skills.
• Ability to multi-task.
• Ability to adapt, and thrive, and lead through change.
• Strong team-building and teaming skills.
• Strong oral and written communication skills, including presentation and facilitation skills.
• Ability to communicate effectively with both IT and the business.
• Demonstrated expertise in organizing project teams.
• Ability to work with remote project teams.
• In depth experience developing project schedules and budgets and tracking progress and costs.
• Demonstrated ability to deliver projects on time and under budget.
• Significant experience negotiating with and influencing internal and external team members.
• Very good judgment, willingness to make decisions and ability to push back on others (i.e., say no) when appropriate.
• Knows when to ask for help.
• Good understanding of applicable technical concepts, strategies and architectures.
• Highly reliable to follow through on commitments.
• Willingness to work flexible hours.
• At least two years experience in an internet products company, or two years experience with the development and deployment of e-commerce products over the internet.
• Bachelor's degree in business, project management or information technology. (Master's degree preferred.) Equivalent experience may be considered.
• PMP certification from the Project Management Institute preferred.
• Strong knowledge of, and hands-on experience with, project management methodologies, product/system development lifecycles and project management tools (specifically MS Project).
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