• Company:
  Fireman's Fund Insurance Company

• Location:
  Bridgeton, MO 63045

• Job Status/Type:
  Full Time, Employee

• Job Category:
  Customer Support/Client Care

• Occupation:
  Technical Customer Service

• Career Level:
  Experienced (Non-Manager)

• Company:
  Fireman's Fund Insurance Company

• Reference Code:
  50284370

Property Claims Director-Large Loss Claims

At Fireman's Fund, you're building a challenging career at the same time
as bringing a sense of stability to people's lives. You're also
contributing to our success and our reputation as a leader in the field
with your skills and expertise. For this you are appreciated,
acknowledged, and rewarded. We believe that if you hold on to great
people, everyone wins. Just more proof that a career with Fireman's
Fund, isn't just a good idea. It's a smart move.

Job Posting Title
Property Claims Director-Large Loss Claims

Job Purpose/Role
We currently have 2 Property Claims Director - Large loss claims opportunities. The responsibilities will include managing a team of Regional General Adjusters deployed on a nationwide basis and responsible for adjusting the highest value commercial and personal lines property claims, typically over 750K in damages

Key Responsibilities
-Directing all aspects of claims handling including investigation of facts and coverage, documentation, evaluation, litigation management, expense management, recovery recognition and disposition of large loss claims reported
-Providing leadership, direction and management in the claims process
-Mentoring staff in identification of issues, diagnosing cause, and recommending action plans to remedy
-Ensuring the ability of staff to provide clear understanding of coverage issues and make complex coverage decisions
-Providing technical direction and file guidance, and co-adjust strategically significant losses with direct reports as needed
-Analyzing and reporting trends affecting production, staff and expenses; develop and implement corrective actions to overcome unfavorable trends consistent with business strategy
-Working in partnership with Claims Technical to create strategies that address large loss strategic initiatives, workflows and standards; Collaborating with Claims Technical on claims in excess of established authority level of $2M
-Interfacing regularly with Claims/AZFF Sr. Management and Executives, proactively sharing information on strategically significant claims and participating in large loss review as appropriate
-Implementing and execute against the technical/operations standards and strategy of each line of business
-Executing strategic initiatives, workflows and standards
-Providing overall commitment to staff and talent management including workforce planning, goal setting, performance management, development and succession planning
-Guiding individual development to improve bench strength
-Cultivating contacts within the claims field property marketplace to assist AZFF in attracting top talent
-Advancing the technical expertise and reputation of claims handling with the company brand

Key Requirements/Skills/Experience
-Ideal candidate will have 10 years plus experience of claims handling experience with demonstrated roles of increased responsibilities
-Managerial or supervisory experience preferred
-Demonstrates superior claim technical expertise on extremely complex Commercial and Personal lines claims, typically in excess of 750K in damages
-Extensive estimating background desired with wide knowledge of construction costs and repairs
-Strong understanding of the insurance industry and strategic drivers relative to Large Loss claim handling
-Superior coaching skills, including ability to provide technical mentoring, guidance, input and oversight to remote field staff, and ability to motivate staff to meet or exceed service and technical standards
-Ability to work in a fast-paced environment
-Superior oral, written, and interpersonal communication skills
-Strong client interaction and presentation skills desired
-Ability to travel overnight on little to no notice to assist and /or re-inspect large losses as required
-Demonstrated ability to accomplish strategically significant goals through leadership, influence management and effective negotiation skills
-Able to effectively accomplish objectives in a matrix organization through direct authority as well as through influence and collaboration
-Ability to operate in a highly regulated environment


Additional Information
The are currently 2 opportunities.
This position can be located in one of the Fireman's Fund Insurance Company field offices.



More information about Fireman's Fund, our privacy policy, and our
relationship with Allianz Group can be found at
http://www.firemansfund.jobs .

An equal opportunity employer.