Supervise QA team members through hiring, performance appraisals, pay rate reviews, delegating, promoting, coaching, counseling and terminating as needed

Support development and maintenance of software-based systems

Ensure all applications are in compliance with existing standards, documented, properly tested and controlled to maintain data integrity

Managing lab environment to ensure systems available for testing

Managing the application software change control process

Managing the execution of test scripts

Ensuring documentation and specifications received are up-to-date for the code within programs

Managing pricing cycle

Managing Change Management process

Develops plans, direction and strategies for the IS department relative to the QA area of focus

Develops and implements plans for employee supervision and performance, recruits candidates for positions; acts as mentor and coach to team members.

Experience with SAP Point of Sales (POS)

Retail IT experience; store-side retail preferred 

Project management experience

Knowledge of Quality Assurance methodology and procedures

Knowledge of POS hardware and software troubleshooting