Quality Assurance Supervisor - Rocky Mount, NC
COMPANY OVERVIEW
The Cheesecake Factory Incorporated, a NASDAQ traded (symbol: CAKE), multi-concept restaurant and bakery company, is the leader in the upscale casual dining segment with 100+ high-profile locations nationwide (and many more openings planned in the future.)

The Mission of The Cheesecake Factory is to create an environment where absolute guest satisfaction is our highest priority. Through a shared commitment to excellence, we are dedicated to the uncompromising quality of our food, service, people and profit, while taking exceptional care of our guests and staff. We will continuously strive to surpass our own accomplishments and be recognized as a leader in our industry.

The Cheesecake Factory's extensive and creative menu features more than 200 items, 50 specialty cocktails and 30 signature cheesecakes prepared in our own 45,000 square-foot, state-of-the-art production bakery.

For more information about our company, visit our website at www.thecheesecakefactory.com. To apply immediately, please visit www.cakecareers.com. EOE.

JOB OVERVIEW
Company: The Cheesecake Factory
Location: Rocky Mount, NC 27801
Status: Full Time, Employee
Job Category: Quality Assurance/Safety
 
Contact: Resources, Human
Address: Rocky Mount  NC  27801
Ref ID:
0900382
   
View our career video!
View our career video!
Length: 3:57 min


JOB DESCRIPTION
Description
Responsible for the activities involved in assuring the quality of all products produced in a shift, in a five- day per week operation to meet company service, quality, cost, safety and people objectives. This includes development, implementation and monitoring of programs for:
  • HACCP
  • Lot traceability of ingredient, packaging and finished goods
  • Supplier certification
  • Microbiological testing of product
  • Measuring quality and safety of ingredients  for WIP and finished product
  • Measuring process control and adherence to specifications
  • Measuring controls for the environment
  • Evaluating product and releasing it for shipping

Responsibilities:

  • Supervises the Quality Control Technicians.
  • Provides specifications on the all lines (finishing and baking)
  • Monitors the product quality and documentation to ensure product complies with specifications on all three shifts.
  • Monitors the organization of the retain samples (library) program.
  • Follow up with implemented programs to ensure compliance with GMP's by all employees and other personnel in the production facility.
  • Aids in the administration of environmental monitoring programs to evaluate the efficacy of sanitation methods.
  • Monitors employee practices to aid in a pest-free environment.
  • Develops and implements new methods, procedures, and systems to improve quality performance.
  • Supervises operations to comply with all applicable safety laws and regulation, as well as Company safety policies, procedures and standards
  • Maintains a fair and professional work environment that focuses the business objectives, but also balances quality of work- life factors for employees.
  • Develops and maintains training and development programs that support key performance goals for the Company, as well as provide a satisfying and rewarding work environment for employees.
  • Manages operations to maintain a SUPERIOR rating from the annual AIB inspections.
     
Qualifications
  • Minimum of two years experience in related field.
  • Basic Technical Writing Skills
  • Good communication skills
  • B.A. or B.S. degree in the field of science (Biology, Chemistry, Biochemistry, Food Science or Technology, etc).

 

 

 

For more information about our company, visit our website at www.thecheesecakefactory.com.  To apply immediately, please visit www.cakecareers.com. EOE.