With approximately 2,500 team members and more than 1,000 clients across 46 states, Alliance HealthCare Services is the largest provider of advanced outpatient diagnostic imaging services in the United States. We focus on Magnetic Resonance Imaging (MRI), Positron Emission Tomography/ Computed Tomography (PET/CT), and CT through our Alliance Imaging division and radiation therapy through our Alliance Oncology division. A recognized leader in healthcare services, we are proud of our 25-year history of bringing state-of-the-art diagnostic imaging (mobile and fixed) and radiation therapy services to nearly a million patients across the country each year. Our talented team members are passionate about their work, committed to providing outstanding patient care, and dedicated to supporting customers and colleagues every step of the way. If this sounds like you, we encourage you to explore the many opportunities available with Alliance.

Quality Improvement Specialist

The Quality Improvement Specialist provides development, planning, implementation and evaluation of systems impacting the quality of care and service delivered to patients as well as maintain workplace safety in accordance with industry standards as defined by federal and private agencies. This includes leadership of the organization’s overall quality program while spearheading and coordinating accreditation and survey preparedness for Joint Commission and other similar organizations. The Quality Improvement Specialist works closely with Risk Management, Operations, Logistics, and Human Resources to reduce risks and create a safer work environment through trend analysis, audit processes, performance improvement and implementation of solutions and education.

Specific duties include, but are not limited to:
1. Responsible for the development and implementation of the National QI program. Participates in the development, and implementation of the annual QI workplan, evaluation and quality improvement activities both on a regional and national level. Representative of the QI program to all Alliance team members. Communicates and reinforces the
QI program. Develops process improvement knowledge among staff and creates a culture of quality.
2. Monitoring of organizational quality metrics to identify both regional and national opportunities for improvement. Includes satisfaction survey and risk management data. Qualitative and quantitative analysis of regional and national data using statistical tools.
3. Based on data analysis of organization quality metrics, leads and oversees CQI teams in the quality improvement process. Manages complex and/or multiple projects/initiatives, including:
• Ensures project goals, outcomes and objectives are accomplished
• Develops and monitors project plan
• Tracks project status, identifies and resolves barriers
• Assures milestones are met within prescribed timeframes and budget constraints
• Updates appropriate parties on project status
4. Serves as an expert for the accreditation process (including Joint Commission and any other accreditations sought by Alliance) maintaining survey readiness and educating team members on the standards. Ensure regional compliance in all required Polices & Procedures and Competencies as applied to all field technical positions. Coordinates development of any corrective action plans to ensure compliance.
Track manager compliance of Unit system checklists, Site Specific Hazard Vulnerability Assessments, Code Practicals, Team Member licenses and certifications.
Conducts and documents all EOC meetings and maintains all requirements under EOC with regard to Performance Indicator Data, Manager Quality Compliance Reports, National Patient Safety Goals, and all other standards compliance. Develop and manage activities to monitor ongoing compliance with JCAHO ambulatory care standards. Coordinates regional assessments through regular sites visits at least quarterly using the Periodic Performance Review as well as annually for JC submission.
5. Participates in the organization wide infection control program by contributing to the annual Infection Control Risk Assessment, implementing the resultant plan and performing as the key contact person for regional infection control issues
6. Active participation in Risk Management process. Oversee resolution process for patient complaints and potential quality issues.

Bachelor’s Degree from four-year college or university required.

Frequent travel required, up to 50%.

Ideal candidates should possess the following:

-Management experience in operations within the healthcare industry.

-Strong communication skills; both verbal and written including the ability to teach and mentor on QI principles and program activities

-Strong qualitative and quantitative analytical and problem solving ability;

-Organizational skills & Attention to Detail
Knowledge and understanding of Internal Quality Auditing by process.

-Facilitation skills

-Knowledge and understanding of Joint Commission standards as they apply to diagnostic imaging.

-Knowledge and understanding of OSHA requirements as they apply to accident investigation and workplace safety.

-Knowledge and understanding of Failure Mode Effects Analysis (FMEA)

-Knowledge of CQI principles

-Team player who builds effective working relationships with internal and external customers at all levels.

-CPHQ certification preferred.

If interested, please apply online at http://track.tmpservice.com/ApplyClick.aspx?id=837447-1789-5672