RETAIL SUPERVISORS

A Heritage of Industry Success Extraordinary success in airport and transportation retail doesn’t happen overnight. Incorporated in 1926, Hudson News Company first began distributing newspapers in 1918 as the Bayonne News Company. Since then it has become one of North America’s largest independent wholesalers of periodicals and books. In 1987, Hudson Group Retail Division was formed to fulfill the concession needs of the transportation industry by creating and operating newsstands, bookstores, gift shops and specialty stores in major airports and terminals throughout the U.S. and Canada.

Job Summary: RETAIL SUPERVISOR

At our Boston - Logan International Airport location this position supports the Operations Manager/ Assistant Manager and the General Manager to ensure that all store daily operating procedures are performed on a timely basis as required, while promoting a corporate image of excellence through a strong work ethic, leadership by example, and the consistent delivery of excellent customer service and store visual presentation. Maximizes sales through the development and supervision of sales associates. Only those applicants who are able to work varying shifts, weekends and holidays including early morning shifts will be considered

Job Responsibilities:

-Conducts store opening/closing/shift change procedures.
-Provides staff training.
-Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation's, and deposits.
-Ensures that money is secured at all times and cash in excess of $500 is removed from the register for safekeeping.
-Ensures that daily counts on cigarettes, phone cards, newspapers, and other items as required are conducted consistently and that any discrepancies are reported immediately to the Operations Manager.
-Ensures that staff report to work on time, dressed in clean full uniform, including nametags.
-Ensures all sales associates are aware of daily sales targets.
-Ensures customers are greeted promptly and served by knowledgeable, well-trained associates.
-Demonstrates effective management of customer queuing
-Ensure telephones are answered in a consistent business-like manner and are used only for business-related purposes.
-Ensures that all staff tardiness and illnesses are reported to the Operations Manager.
-Ensures that sales associates are assigned daily duties and never congregate in the vicinity of the cash desk.
-Ensures that staff is aware of procedural changes and/or other latest memorandums.
-Have an in depth knowledge of products sold and ensures replenishment and proper rotation of stock on the sales floor.
-Ensures all damaged goods are returned to the warehouse properly tagged.
Ensures that housekeeping standards are maintained (i.e. dusting, folding, replacement of burnt light bulbs, sweeping, mopping).
-Maintain an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink.

Working Relationships:

-Consults and helps plan daily activities with Assistant Manager/Operations Manager and other Supervisors; manages the activities of staff.
-Provides supervision and support to store staff.
-Works with on-site jobbers and sales representatives.

Knowledge, Skill and Ability:

-Leadership qualities, interactive, and approachable.
-Ability to work in a fast-paced environment
-Time-management skills and multi-tasking abilities.
-Good problem-solving skills.

Education and Experience:

-High School Diploma or equivalent.
-2 or more years of retail experience.
-Previous retail supervision experience preferred.

*Criminal Background check and drug test required. Only those applicants who meet the minimum qualifications as noted above will be considered.


Hudson Group is the largest airport speciality retailer in the country. We offer competitive wages, excellent medical, dental & vision benefits, and great career opportunities.

Please email us your resume or letter of interest.

Visit us at http://www.hudsongroup.com /