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POSITION INFORMATION
- Job Title:
- ROPS TRAINING INSTRUCTOR - Tacoma , WA
- Company:
- DaVita
- Location:
- Tacoma, WA 98401
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ROPS TRAINING INSTRUCTOR - Tacoma , WA
This position develops and presents skill-based, operational training materials and training classes to the Revenue Operations team in accordance with Revenue Operations and DaVita initiatives.
Training and Development
- Train new and existing teammates on Revenue Operations functions and processes
- Deliver training to offsite teammates as required
- Develop training materials to enhance existing topics and improve overall quality
- Create and distribute Tips of the Day as required
- Develop and deliver Revenue Operations and field training via WebEx as required
- Develop pre- and post-test for training engagements
- Grade tests as required
- Update existing training material with new processes and screen shots as required; ensure materials reflect system upgrades and ROPS process changes
- Proactively identify and lead training projects to support company growth
- Initiate research and development of new training topics that will support teammate growth
- Research information required to answer Revenue Operations questions
Trainer of the Day
- Serve as Trainer of the Day on a rotating basis
- Point of Contact for teammate questions
- Respond to Trainer of the Day questions
- Escalate Trainer of the Day issues as needed
- Log Trainer Of the Day teammate questions into Remedy tracking system
Other duties and responsibilities as assigned including but not limited to:
- Provide 1:1 training with Revenue Operations teammates as needed
- Serve on business related committees and report results to the Training Team
- Participate in and/or facilitate local training meetings and bi-coastal training meetings
- Support training team including but not limited to filling in as trainer for classes when a team member is absent or unable to meet scheduled commitments due to an emergency
- Travel required: up to 25%
- High school diploma or equivalent required
- Bachelor's degree in related area required or a combination of education and progressively responsible work experience in related area
- Minimum of two (2) years' training experience strongly preferred
- Minimum of one (1) year training experience in Revenue Operations related areas strongly preferred
- Experience in instructional design preferred
- Experience in the development and presentation of skill-based, operational training programs preferred
- Intermediate computer skills and proficiency in MS Word, Outlook and PowerPoint required; basic proficiency in Excel and Access preferred
Why wait? Explore a career with DaVita today.
Go to http://careers.davita.com to learn more or apply.
Here is what you can expect when you join our Village.
- Fun, relationships-based culture-patient- and teammate-driven
- FORTUNE 500 stability-with the nation's largest independent provider of dialysis services
- Training Magazine Top 125 award-winning education
- Multiple career paths across a variety of cutting-edge modalities
- Rewards for your stellar performance
- Clinical outcomes consistently ranked above the national average-treating more than one-third of the dialysis population (that's approximately 100,000 patients!)
- Exceptional benefits-including the healthcare industry's most generous profit sharing program
- Dedication above all to caring for patients suffering from chronic kidney failure-at over 800 hospital units and approximately 1,300 outpatient dialysis clinics nationwide
To learn more about DaVita and the world of dialysis, click here.
Follow DaVita on Facebook and LinkedIn
DaVita is proud to be an EEO/AA employer M/F/D/V.
We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.
Additional Information:
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