Banking You Just Can't Get at Your Bank,
Growth You Just Can't Get Anywhere Else!
Wescom Credit Union - Better Banking for Southern California

Real Estate Loan Servicing Manager

Wescom Credit Union


In 1934, 13 individuals pooled $65 to create an alternative to the banks. Now, with 42 branches and more than $3 billion in assets, Wescom Credit Union has become the essential banking alternative for more than 300,000 members.  We are currently seeking a Real Estate Loan Servicing Manager for our Real Estate Loan Servicing department. This position will be located in our Anaheim location.


 



POSITION SUMMARY:


The position provides leadership, organization, and direction for the Real Estate Loan Servicing efforts with continuous developing and management of the Real Estate Loan Servicing staff.  Keeping up to date on changes in the Real Estate Lending industry to assure the Credit Union continues to progress accordingly.  It is the overall responsibility of the manager to ensure that the department and individual goals are developed and monitored along with assuring high quality member service.


 


ESSENTIAL POSITION FUNCTIONS:


Assures that all day-to-day operations within the department functions are complete, processed with accuracy and on time.  Develops and implements process and procedures for retention of real estate loans.


 


Manages the administration of the impound process, payment posting process, tax and insurance payment process, subordination process, records management, loan reporting and investor reporting process.


 


Sets goals, coaches, counsels, trains, audits, motivates, communicates with feedback, empowers, delegates, supports, models behavior, recognizes and rewards, evaluates performance, meetings, disciplines, and builds teamwork for the employees.


 


Handles member complaints, resolves problems, obtains member feedback, networks and builds relationships with members, educates and anticipates member needs, fulfills requests for service, keeps updated on policies and procedures, and facilitates empowerment.


 


Reviews and screens applicants, and recommends employees for transfer and promotions to other branches and departments.  Schedules and monitors staffing levels, monitors upkeep and requests support services, manages attendance, and inputs payroll.  Evaluates staffing needs, monitors and controls budget, monitors the use of supplies and equipment, and streamlines procedures to remove barriers.


 


Develops software specification for revision to FICS and Symitar software as needed to streamline operations and facilitate interface between systems. 


 


Reviews appeals, modifies loans and exception requests, and cross-sells credit union products and services, per Vice President, Real Estate.


Attends meetings with peers, participates in in-house training, self-studies, participates in outside seminars, conferences, and classes, and participates in professional association.


 


Recommends, monitors and manages the operating budget for the department including any third-party related expenses ensuring that expenses are maintained within the annual business plan.


 


Performs the activities and projects as assigned and requested by the department Vice President.


 


EDUCATION AND EXPERIENCE:


Bachelor’s Degree preferred, but not required.  A minimum of five year’s previous Credit Union, Banking, Mortgage Brokerage, and Real Estate Lending experience are essential.  A minimum of two years supervisory experience is essential also.


 


OTHER SKILLS AND ABILITIES:


 Leadership and coaching ability, planning, organizational, and management skills, excellent communication skills, both written and oral, ability to demonstrate supervisory and leadership skills, time management skills, interpersonal skills, willingness to be “on call” and work a flexible schedule, ability to travel locally, and commitment to Credit Union’s Mission and Vision Statements, and Core Values


 


Proficient in FICS and Symitar systems


 


COMPUTER SKILLS:


Proficient in Microsoft Applications (Word, Excel, PowerPoint, Outlook)


 


CERTIFICATES, LICENSES, REGISTRATIONS:


Certified Notary is desirable

 


How to Apply:


 


Please follow the instructions below to complete an application online (internet access is required): Please refer to Job ID #1425 - Real Estate Loan Servicing Manager.


                                                                      


Step 1: Log onto our website at http://www.wescom.org /


Step 2: Select Careers


Step 3: Select Search for Current Openings 


Step 4: Select the position of interest and click Apply Now


Step 5: Begin to create your profile and follow the required steps


 


In the event your qualifications are a match for the position you applied for, a Recruiter will contact you. Your application will remain active for 90 days. Thank you for your interest in joining Wescom Credit Union. 

Apply Now!

A Rich Heritage
In 1934, 13 individuals pooled $65 to create an alternative to the banks. Now, with over 42 branches and more than $3 billion in assets, Wescom Credit Union has become the essential banking alternative for more than 300,000 members. Wescom is now among the largest credit unions in the country. As a non-profit financial cooperative, our members are our owners - which means that excess earnings benefit our members, not a small group of shareholders. As an employee you also become a member of this community with a real stake in our future.

Growth Means Opportunity
We owe our phenomenal growth to our wholehearted dedication to member service and our exceptional working environment for employees. We believe there is a direct correlation between employee satisfaction and member satisfaction. At Wescom, we don't just serve our members; we are part of the same community.

The philosophy that governs how we serve our members also governs how our employees enjoy and grow within our working culture. Thus Wescom offers real opportunity for advancement and the benefits you'd expect from an industry leader, including excellent health, dental, and vision coverage, a 401(k) plan, vacation and sick time. Most of our benefits are available to part-time employees. And, a benefit you can't get just anywhere ... special reduced rates on loans, checking accounts, and more!

Wescom also gives back. The Wescom Credit Union WeCare Foundation was founded as a charitable, not-for-profit organization formed by employees to help people in need through charitable giving and volunteerism. Through WeCare, Wescom contributes over $100,000 to nearly 20 worthy causes annually. WeCare focuses on identifying and sponsoring volunteer opportunities for employees, as well as providing a vehicle for tax-deductible charitable contributions through payroll deductions, which are in turn matched dollar for dollar by Wescom Credit Union. For these reasons and more, Wescom has been recognized as one of Top 25 Best Medium sized companies to work for in America!

For your health:
•HMO or PPO*
•Dental and vision coverage
•Paid Sick Leave* -- seven days per year
•Flexible Spending Accounts -- set aside   money on a pre-tax basis to pay eligible   health expenses and the employee   premium
•Employee Assistance Program --   confidential counseling for personal issues

For your life:
•One of the 25 best small & medium companies to work for in 2005. •Ten vacation days (six for part-time   employees), and four floating holidays*
•Nine paid holidays
•Corporate Fitness Program with special   rates at major health clubs
•Work Life Balance Program
•401K Program
•Education Reimbursement
•Team Award Incentive Program

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