Do you take pride in being remarkably helpful?

Do you listen closely so that you can be compassionate and open-minded with everyone you meet?

Do your friends and co-workers tell you that you are contagiously positive?

The Operators at 1‑800‑DENTIST_® are renowned for these traits and are available to help consumers 24 hours a day, 7 days a week, 365 days a year.

We are currently hiring new Operators for our Los Angeles Call Center.  We have a diverse blend of employees who all have one thing in common – they love working for a company that “walks our talk” and has a positive impact on the world.  Starting pay is typically between $11 and $12 per hour based upon your skills and experience.  As a new Operator Trainee, you must successfully complete six-month introductory period to become eligible for wage increases, paid holidays (including your Birthday!) and health benefits.  This is a full-time position and you can expect to work pre-dawn or late-night and weekends as you get started.   Schedule flexibility increases with your availability for busy shifts, and with experience and excellence on the job.

Main Job Responsibilities:

In this role Operator/Referral Specialist must be able to:

·      answer incoming calls professionally and in a timely manner;

·      respond to consumers’ inquiries; listen well and comprehend information received from the callers;

·      understand callers’ needs and research required information using available sources;

·      assist in finding the best possible “match” for a consumer with a Dental Office based on the received data;

·      Follow specific guidelines and scripts when performing the job. 

·      Provide excellent customer service.

Job Requirements:

·      Excellent listening, communication and problem solving skills. 

·      Ability to interview callers to obtain information, assess their needs and
provide appropriate information and referrals.

·      Good time management and organizational skills, with ability to prioritize and
multi-task.

·      Strong interpersonal skills

·      Working knowledge of computers and standard office equipment with the ability to utilize the Internet.

·      Phone based customer service experience

·      Must possess problem-solving, critical thinking ability; attention to detail

·      Proficient typing skills.

If you have the above mentioned skills, experience in sales or customer service, and a penchant for punctuality . . . we hope that you’ll apply for an interview.  

About 1-800-DENTIST

1-800-DENTIST_® is a pioneer in dental advertising to consumers. The nationally recognized brand is known for innovatively matching consumers looking for a dentist with screened quality dentists across the country. Thousands of dentists rely on us as a source for new patients. Through media such as Television, Web, Yellow Pages, Radio and Billboards, we promote the importance of regular dental office visits. In response, millions of consumers contact us each year to find a dentist. This value proposition is unique in the advertising world.  Please visit www.1800dentist.com for more information.

We employ approximately 250 employees who work hard and understand the value of having a fun, relaxed, yet professional working environment. We are headquartered in the HowardHughes BusinessCenter in Los Angeles, California.  For more about the Howard Hughes Business Center, please visit http://www.hhpromenade.com/go/dirlisting.cfm?fl=all

Benefits:

·        Paid time off and generous holiday schedule

·        Medical, dental and vision benefits

·        100% Company-sponsored life and long-term disability insurance

·        Flexible spending plan

·        401k plan

Conveniences:

·        Free parking

·        Dry cleaning pick up

·        In-house masseur

·        Abundant shopping and eating choices

·        Casual and friendly atmosphere

Candidates should email their COMPLET RESUME to OpsJobs@futuredontics.com .  Include “Call Center Operator” in the subject heading of your email. NO CALLS PLEASE.  All qualified candidates will be subject to a background check.