To achieve the strategic financial goals of the business within defined territories by growing sales within new and existing accounts.  

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  Maintain and grow existing business relationships through regular face-to-face meetings, supplemented by e-mails, phone conferences and other contact opportunities. 
  
  
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  Perform assessment of customers’ needs and make recommendations regarding appropriate MSC products and services. 
  
  
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  Visit a minimum of 15 claims offices per week in order to personally speak with individual adjusters and to follow-up on service issues and ask for new business in order to maintain relationships & grow revenue.
  
  
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  Resolve customer complaints with both customers and operations and respond expeditiously when a complaint is received
  
  
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  Facilitate product service training presentations (CEU and non-CEU) four times per year to claim offices to educate them about MSC and the value of our products and services.
  
  
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  Conduct monthly meet and greet/lunch and learns for existing and prospective customers to gain understanding of the customer’s needs and concerns.
  
  
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  Represent MSC at local industry conferences and trade shows establishing new contacts and appointments for future sales.
  
  
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  Identify prospective customers by using business directories, following leads from existing customers, trade shows and conferences
  
  
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  Achieve budgeted referral goals as per departmental goals.

Job Requirements

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  College degree or equivalent combination of education and experience
  
  
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  Prior experience with multi-tasking and deadline requirements
  
  
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  Knowledge of Workers Compensation or similar field
  
  
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  Ability to travel within designated geographic area
  
  
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  Excellent communication skills
  
  
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  High energy, motivated, self-starter
  
  
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  Must be able to meet deadlines and prioritize
  
  
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  Problem solving skills
  
  
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  Ability to do informal and formal presentations
  
  
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  Multi-task oriented and takes initiative
  
  
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  Excellent organization skills
  
  
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  Presents well in person