REGIONAL SALES ACCOUNT MANAGER

Mid-Atlantic Region

Service Quality Assurance Solutions for Enterprise Contact Centers

Location: Mid-Atlantic (Delaware, Maryland, Wash DC, Virginia, W Virginia, Ohio, Kentucky)

EMPIRIX - When Quality Matters ^TM

Empirix offers best-in-class test and monitoring solutions for companies to deploy and proactively manage next-generation Contact Center infrastructures and applications with confidence!

Empirix enjoys an excellent reputation for Service Quality Assurance and a market leadership position in test and monitoring of advanced communications technologies - IP Contact Centers, Enterprise VoIP deployments, Unified Communications and IMS-based networks. The Empirix Contact Center solutions suite enables enterprises to quickly realize the full and complete promise of their technology investments.

Position

Based on annual double-digit sales growth, we have opened a new Regional Sales Manager position in the Enterprise Contact Center Business Unit to focus on the Mid-Atlantic area. This position reports to the Eastern Regional Sales Manager and requires 60% travel. Candidates must reside in the mid-Atlantic region (Delaware, Maryland, Wash DC, Virginia, W Virginia, Ohio, Kentucky) and maintain an established home business office.

Responsibilities

The Regional Sales Account Management position is responsible for direct sales of Empirix Contact Center products and service offerings in a multi-state territory in Eastern region.

• Develop, implement and manage a Regional Sales Plan
• Manage Empirix sales process: qualification, presentation, proposal, legal and closure
• Forge new relationships while building upon established partnerships and customer accounts
• Evangelize the Empirix “Value Proposition” to Call Center management
• Build 3x quota pipeline to over-achieve requirements
• Promote team-based solution selling environment

Requirements

• 5+ years Field Enterprise/Call Center sales experience selling within the Call Center, CTI, IVR, Speech or CRM Markets
• BS degree, excellent business communication skills
• A solid understanding of call center technology
• Industry knowledge of Genesys, Avaya, Cisco, eLoyalty and other Empirix Alliance Partners products
• Federal sector experience desirable

Empirix offers a competitive compensation package, including employee stock options, excellent benefits and much more.  Visit our website at www.empirix.com .

Qualified candidates can upload a resume and cover letter, including salary requirements at https://home.eease.com/recruit/?id=469977

Agency and third-party submissions not accepted.