Registrar - BAR/BRI
washington, DC 20036
Thomson Reuters is the leading source of intelligent information for the world's businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. Through its more than 50,000 people across 93 countries, Thomson Reuters delivers this must-have insight to the financial, legal, tax and accounting, scientific, healthcare and media markets, and is powered by the world's most trusted news organization. More information about Thomson Reuters and its financial performance can be found on www.ThomsonReuters.com http://www.thomsonreuters.com /
PRIMARY OBJECTIVES
The Registrar is the initial contact for phone inquiries by students interested in enrolling in a BAR/BRI course. The Registrar answers questions on BAR/BRI courses, sends out informational materials, registers students and processes billing and payment.
MAJOR AREAS OF ACCOUNTABILITY
1. Answers incoming calls, responds to requests for information on course dates, location, price and content. Promotes BAR/BRI courses by emphasizing the features and benefits. Maintains a working knowledge of BAR/BRI courses and upcoming course schedules.
2. Enrolls students by entering information into the computer registration system, processes payment and mails out relevant course materials to prospective students and enrolled students.
3. Prepares cash reports and weekly deposits. Processes credit card payments. Issues refunds. Prepares and distributes computer billing request.
4. Resolves billing discrepancies between enrollment data and payment amounts by phone or in writing. Resolves delinquent accounts.
6. Performs additional general administrative functions.
Knowledge and Skills
Thomson Reuters employees take pride in providing our customers around the world with information that is timely, accurate, unbiased and trusted. We have a profound respect for the professions and customers we serve and define our success in terms of their success. Our work environment is dynamic, innovative and entrepreneurial. We have a result-oriented culture that demands excellence, agility, and the desire to move quickly and precisely to seize opportunities. Our environment is both challenging and supportive - we give employees the opportunity to develop their skills and do their best work.
Thomson Reuters values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law.
Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer.
PRIMARY OBJECTIVES
The Registrar is the initial contact for phone inquiries by students interested in enrolling in a BAR/BRI course. The Registrar answers questions on BAR/BRI courses, sends out informational materials, registers students and processes billing and payment.
MAJOR AREAS OF ACCOUNTABILITY
1. Answers incoming calls, responds to requests for information on course dates, location, price and content. Promotes BAR/BRI courses by emphasizing the features and benefits. Maintains a working knowledge of BAR/BRI courses and upcoming course schedules.
2. Enrolls students by entering information into the computer registration system, processes payment and mails out relevant course materials to prospective students and enrolled students.
3. Prepares cash reports and weekly deposits. Processes credit card payments. Issues refunds. Prepares and distributes computer billing request.
4. Resolves billing discrepancies between enrollment data and payment amounts by phone or in writing. Resolves delinquent accounts.
6. Performs additional general administrative functions.
Education
- High School diploma or equivalent
Knowledge and Skills
- Knowledge of general office practices
- Proficient in basic computer applications including Microsoft Office
- Excellent communication skills
- Clear and pleasant voice, good interpersonal skill and phone etiquette
- Good organizational and time skills
Thomson Reuters employees take pride in providing our customers around the world with information that is timely, accurate, unbiased and trusted. We have a profound respect for the professions and customers we serve and define our success in terms of their success. Our work environment is dynamic, innovative and entrepreneurial. We have a result-oriented culture that demands excellence, agility, and the desire to move quickly and precisely to seize opportunities. Our environment is both challenging and supportive - we give employees the opportunity to develop their skills and do their best work.
Thomson Reuters values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law.
Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer.
Company:
Thomson Reuters
Location:
washington, DC 20036
Job Status
Full Time, Employee
Job Category:
Legal
Career Level:
Entry Level
