Job Summary
- Company
- KEYS ISLAND RESORTS
- Location
- MARATHON, FL 33050
- Industries
- Hotels and Lodging
- Job Type
- Full Time
- Employee
- Years of Experience
- 2+ to 5 Years
- Education Level
- Some College Coursework Completed
- Career Level
- Manager (Manager/Supervisor of Staff)
- Salary
- 30,000.00 - 60,000.00 USD /year
Resort Operations Manager
About the Job
Job Purpose:
Serves guests by providing relaxing, pleasurable vacation experience for all age groups.
Duties:
* Accomplishes resort human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
* Achieves resort operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.
* Meets resort financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
* Provides recreational opportunities by maintaining and evaluating recreational areas, facilities, and services; planning and implementing recreational activities for all age groups; offering special age-specific children's daytime activities.
* Provides entertainment by maintaining relationships with talent promoters; engaging talent; staging dinner shows; offering big-band dancing opportunities; providing child care arrangement opportunities.
* Maintains accomodations by ensuring safe, clean, well-supplied, rooms, suites, and cottages.
* Improves quality results by studying, evaluating, and re-designing processes; implementing changes.
* Maintains customer confidence by maintaining service levels; garnering "repeat" visits; making the resort a "family tradition."
* Maintains safe, secure, and healthy environment by establishing, following, and enforcing standards and procedures; complying with sanitation requirements and legal regulations.
* Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
* Enhances resort reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Skills/Qualifications:
People Management, Planning, Customer Service, Developing Budgets, Quality Focus, Safety Management, Self-Motivated, Professionalism, Thoroughness, Client Relationships, Productivity
Serves guests by providing relaxing, pleasurable vacation experience for all age groups.
Duties:
* Accomplishes resort human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
* Achieves resort operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.
* Meets resort financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
* Provides recreational opportunities by maintaining and evaluating recreational areas, facilities, and services; planning and implementing recreational activities for all age groups; offering special age-specific children's daytime activities.
* Provides entertainment by maintaining relationships with talent promoters; engaging talent; staging dinner shows; offering big-band dancing opportunities; providing child care arrangement opportunities.
* Maintains accomodations by ensuring safe, clean, well-supplied, rooms, suites, and cottages.
* Improves quality results by studying, evaluating, and re-designing processes; implementing changes.
* Maintains customer confidence by maintaining service levels; garnering "repeat" visits; making the resort a "family tradition."
* Maintains safe, secure, and healthy environment by establishing, following, and enforcing standards and procedures; complying with sanitation requirements and legal regulations.
* Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
* Enhances resort reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Skills/Qualifications:
People Management, Planning, Customer Service, Developing Budgets, Quality Focus, Safety Management, Self-Motivated, Professionalism, Thoroughness, Client Relationships, Productivity
Company Tools
Contact Information
KEYS ISLAND RESORTS
